Hey Rob, Our Comcast went down on Thursday night when the power lines outside our house on River Street started arcing. The sparks happened a handful of times, eventually taking out the power in the house for a minute. When power came back on, the Internet was still down. We called Comcast, gave them our Mac address, and they had a tech text us back with updates until they got it working again. Friday morning we awoke to the power line arcing again, this time at full torch strength for over a half hour until they turned the power off and replaced the horizontal bars/cage that the lines are tethered to. It was quite the show. Mik Mik Muller, president Montague WebWorks 20 River Street, Greenfield, MA 413-320-5336 http://MontagueWebWorks.com Powered by ROCKETFUSION On 10/11/2024 4:32 PM, Rob Laporte via Hidden-discuss wrote: > Hi All, > > I'm curious whether any other Greenfield people's Comcast/xfinity > connections are down. > > Multiblock power outage last night in sections of Greenfield led to a > Comcast/xfinity internet outage outlasting the power outage. This > morning my Comcast text alert said all service was restored, but mine > was not. Comcast removed the ability to track area outages, replacing > it with a report on only your own connection, and I'm guessing they > have a policy to not reveal multi-customer problems. My cable modem > still won't connect (tried everything, some with India tech center), > so technician coming Monday. > > Also, sites like downdetector.com are weak measures of outages. Does > anyone know of services or apps that report regional if not > town-specific internet outages based on actual connections, or at > least something closer to aggregated modem activity than people > posting complaints? > > Best Regards, > > *Rob Laporte* > CEO | R&D Manager > *DISC - Making Websites Make Money* > Rob at 2disc.com, 413-584-6500 > www.2disc.com <https://www.2disc.com> > > *NOTE:* Emails can be blocked by spam filters throughout the web. If > you don’t get a reply within an expected span of time, please call. > > -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20241014/cf329372/attachment.html>