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<p><font face="Calibri">Hey Rob,</font></p>
<p><font face="Calibri">Our Comcast went down on Thursday night when
the power lines outside our house on River Street started
arcing. The sparks happened a handful of times, eventually
taking out the power in the house for a minute. When power came
back on, the Internet was still down. We called Comcast, gave
them our Mac address, and they had a tech text us back with
updates until they got it working again.</font></p>
<p><font face="Calibri">Friday morning we awoke to the power line
arcing again, this time at full torch strength for over a half
hour until they turned the power off and replaced the horizontal
bars/cage that the lines are tethered to. It was quite the show.<br>
</font></p>
<p><font face="Calibri">Mik<br>
</font></p>
<pre class="moz-signature" cols="72">Mik Muller, president
Montague WebWorks
20 River Street, Greenfield, MA
413-320-5336
<a class="moz-txt-link-freetext" href="http://MontagueWebWorks.com">http://MontagueWebWorks.com</a>
Powered by ROCKETFUSION</pre>
<div class="moz-cite-prefix">On 10/11/2024 4:32 PM, Rob Laporte via
Hidden-discuss wrote:<br>
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<div>Hi All,<br>
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<div><br>
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<div>I'm curious whether any other Greenfield
people's Comcast/xfinity connections are down.<br>
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<div><br>
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<div>Multiblock power outage last night in sections of
Greenfield led to a Comcast/xfinity internet outage outlasting
the power outage. This morning my Comcast text alert said all
service was restored, but mine was not. Comcast removed the
ability to track area outages, replacing it with a report on
only your own connection, and I'm guessing they have a policy
to not reveal multi-customer problems. My cable modem still
won't connect (tried everything, some with India tech center),
so technician coming Monday. <br>
<br>
Also, sites like downdetector.com are weak measures of
outages. Does anyone know of services or apps that report
regional if not town-specific internet outages based on actual
connections, or at least something closer to aggregated modem
activity than people posting complaints?<br>
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class="size" style="font-size:13px"><span class="font"
style="font-family:verdana, sans-serif">Best Regards,<br>
</span></span></div>
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<a href="mailto:Rob@2disc.com" target="_blank"
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