[Hidden-tech] Cell phone reception issue

[Donald M Stevens]

What service are you using on your cell phone?

If you take the phone to the T-Mobile office, can they get it to work?

“She bought an unlocked phone. And purchased a new SIM card for the phone”
Good, did she get the SIM card from T-Mobile? If SIM card is not from T-Mobile, that could be an issue. (even though they tell you it won’t be)
To test, see if you can get a SIM card from T-Mobile and test that.

It does sound like a signal issue if it works sometimes and not sometimes..
Do she live in the country? In an apartment building can also be an issue..


“Client is clearly not mentally healthy - is telling me that the “hacker” got through her voice mail to open apps on her phone and drain battery! Yikes. I can tell she is on heavy psychotropic drugs.”

I don’t think that is possible, but I don’t know everything

I’m trying to convince her to go with StraightTalk - she’s fixated on T-Mobile - which I’m worried about.

I use T-Mobile myself and it works well for me, but like most carriers not anywhere near perfect.
I think if the phone works in one place,
Then not the other,
Most likely poor or no connection to tower.

If it  is intermittent from the same place,
Could be phone or SIM card…

Let me know how it goes,
don

Don Stevens
TFI technologies
329 Pease Road
East Longmeadow, MA 01028
Cell / Text: 860.614.4153
Email: dstevens at tryandfindit.com

From: Annamarie Pluhar <annamarie at PatientSympatheticCoaching.com>
Sent: Sunday, November 19, 2023 6:55 AM
To: Donald M Stevens <dstevens at tryandfindit.com>
Cc: Hidden-Tech Tech <hidden-discuss at lists.hidden-tech.net>
Subject: Re: [Hidden-tech] Cell phone reception issue


Thanks for your suggestions.

The number was transferred by Consumer Cellular. The phone is thrown out, I have no way of retrieving it. The client did not consult with me ahead of time. She bought an unlocked phone. And purchased a new SIM card for the phone. I think the issue is cell reception but the curiosity is that the old phone with the same company worked just fine. Also my iPhone with its StraightTalk account works fine.

I think maybe this is the clue “Also, 5G is worse than 4G with reguard to all of the above. The new phone
is probably 5G and is likely having a harder time getting a good signal.” from Robert.

Client is clearly not mentally healthy - is telling me that the “hacker” got through her voice mail to open apps on her phone and drain battery! Yikes. I can tell she is on heavy psychotropic drugs.

I’m trying to convince her to go with StraightTalk - she’s fixated on T-Mobile - which I’m worried about.

thanks again.

Annamarie Pluhar
Patient, Sympathetic Coaching<http://patientsympatheticcoaching.com>

On 18 Nov 2023, at 10:25, Donald M Stevens wrote:

Client bought a Samsung Galaxy S-23+

Threw out her old phone because it stopped working
            but it did work in her apartment
*** is it possible she did not unregister her old phone that she threw away?
*** I am wondering if both phones might currently be active?


She bought a new SIM card
*** did the new phone come with a SIM card? If it did, does the phone work fine with the original SIM card?
*** why did she buy a new one, more space?
*** where or from whom did she buy this SIM card? From Samsung? From Consumer Cellular? Amazon? Ebay?


work in her apartment
It worked in Hadley
overnight and she got several calls on it
Tested the phone in another part of the building 5 minutes before seeing her. It worked

Got to her apartment - phone shows the same message about not being registered on the network.

Working / Not Working seems to be more of a network connection issue to me, signal strength, location, tower not accepting that device.

I have had a cell phone I bought from Verizon, changed my service to T-Mobile with a T-Mobile SIM card, could not connect in places where I used to be able to connect with Verizon.

If you turn off the new phone, call the old phone, what do you get? Does someone answer?
I think the second thing I would check is to make sure the old phone is disconnected and no longer on the system.


Good Luck!



Don Stevens
TFI technologies
329 Pease Road
East Longmeadow, MA 01028
Cell / Text: 860.614.4153
Email: dstevens at tryandfindit.com<mailto:dstevens at tryandfindit.com>

From: Hidden-discuss <hidden-discuss-bounces at lists.hidden-tech.net<mailto:hidden-discuss-bounces at lists.hidden-tech.net>> On Behalf Of Annamarie Pluhar via Hidden-discuss
Sent: Saturday, November 18, 2023 6:03 AM
To: Hidden-Tech Tech <hidden-discuss at lists.hidden-tech.net<mailto:hidden-discuss at lists.hidden-tech.net>>
Subject: [Hidden-tech] Cell phone reception issue


Hi

I’m so puzzled about this.. maybe someone has a clue?

Client bought a Samsung Galaxy S-23+ and hired me to set it up. Has a Consumer Cellular account. Threw out her old phone because it stopped working (Argh!)but it did work in her apartment. She bought a new SIM card for me to install. Phone wouldn’t register on the network. That’s an hour on the phone with Consumer Cellular having them try things. Finally, I took it with the intent of going to the wallmart in Hadley for help. It worked in Hadley. I had it overnight and she got several calls on it. Took it back to her and as it happens was seeing someone in her building just before. Tested the phone in another part of the building 5 minutes before seeing her. It worked. Got to her apartment - phone shows the same message about not being registered on the network.

I think it’s a cell tower problem. But why did her old phone work in her apartment and not the new one? Anyone know? I’m not well-versed in Android world.

thanks
Annamarie

Annamarie Pluhar
Patient, Sympathetic Coaching<http://patientsympatheticcoaching.com>
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