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<p class="MsoNormal">What service are you using on your cell phone?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you take the phone to the T-Mobile office, can they get it to work?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">“<span style="font-family:"Arial",sans-serif">She bought an unlocked phone. And purchased a new SIM card for the phone”<o:p></o:p></span></p>
<p class="MsoNormal">Good, did she get the SIM card from T-Mobile? If SIM card is not from T-Mobile, that could be an issue. (even though they tell you it won’t be)<o:p></o:p></p>
<p class="MsoNormal">To test, see if you can get a SIM card from T-Mobile and test that.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">It does sound like a signal issue if it works sometimes and not sometimes..<o:p></o:p></p>
<p class="MsoNormal">Do she live in the country? In an apartment building can also be an issue..<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p><span style="font-family:"Arial",sans-serif">“Client is clearly not mentally healthy - is telling me that the “hacker” got through her voice mail to open apps on her phone and drain battery! Yikes. I can tell she is on heavy psychotropic drugs.”<o:p></o:p></span></p>
<p>I don’t think that is possible, but I don’t know everything<o:p></o:p></p>
<p><span style="font-family:"Arial",sans-serif">I’m trying to convince her to go with StraightTalk - she’s fixated on T-Mobile - which I’m worried about.<o:p></o:p></span></p>
<p>I use T-Mobile myself and it works well for me, but like most carriers not anywhere near perfect.<o:p></o:p></p>
<p class="MsoNormal">I think if the phone works in one place,<o:p></o:p></p>
<p class="MsoNormal">Then not the other,<o:p></o:p></p>
<p class="MsoNormal">Most likely poor or no connection to tower.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If it is intermittent from the same place,<o:p></o:p></p>
<p class="MsoNormal">Could be phone or SIM card…<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Let me know how it goes,<o:p></o:p></p>
<p class="MsoNormal">don<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;font-family:"Brush Script MT";color:#1F497D;mso-ligatures:standardcontextual">Don Stevens</span><span style="font-size:12.0pt;color:black;mso-ligatures:standardcontextual">
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<p class="MsoNormal" style="background:white"><b><span style="font-size:14.0pt;color:#0070C0;mso-ligatures:standardcontextual">TFI technologies</span></b><span style="font-size:12.0pt;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="color:#1F497D;mso-ligatures:standardcontextual">329 Pease Road</span><span style="font-size:12.0pt;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="color:#1F497D;mso-ligatures:standardcontextual">East Longmeadow, MA 01028</span><span style="font-size:12.0pt;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="color:#1F497D;mso-ligatures:standardcontextual">Cell / Text: 860.614.4153</span><span style="font-size:12.0pt;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="color:#1F497D;mso-ligatures:standardcontextual">Email: dstevens@tryandfindit.com</span><span style="mso-ligatures:standardcontextual"><o:p></o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Annamarie Pluhar <annamarie@PatientSympatheticCoaching.com>
<br>
<b>Sent:</b> Sunday, November 19, 2023 6:55 AM<br>
<b>To:</b> Donald M Stevens <dstevens@tryandfindit.com><br>
<b>Cc:</b> Hidden-Tech Tech <hidden-discuss@lists.hidden-tech.net><br>
<b>Subject:</b> Re: [Hidden-tech] Cell phone reception issue<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p><span style="font-family:"Arial",sans-serif">Thanks for your suggestions.<o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif">The number was transferred by Consumer Cellular. The phone is thrown out, I have no way of retrieving it. The client did not consult with me ahead of time. She bought an unlocked phone. And purchased a new SIM
card for the phone. I think the issue is cell reception but the curiosity is that the old phone with the same company worked just fine. Also my iPhone with its StraightTalk account works fine.<o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif">I think maybe this is the clue “Also, 5G is
<em><span style="font-family:"Arial",sans-serif">worse</span></em> than 4G with reguard to all of the above. The new phone<br>
is probably 5G and is likely having a harder time getting a good signal.” from Robert.<o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif">Client is clearly not mentally healthy - is telling me that the “hacker” got through her voice mail to open apps on her phone and drain battery! Yikes. I can tell she is on heavy psychotropic drugs.<o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif">I’m trying to convince her to go with StraightTalk - she’s fixated on T-Mobile - which I’m worried about.<o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif">thanks again.<o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif">Annamarie Pluhar<br>
<a href="http://patientsympatheticcoaching.com"><span style="color:#3983C4">Patient, Sympathetic Coaching</span></a><o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif">On 18 Nov 2023, at 10:25, Donald M Stevens wrote:<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777">Client bought a Samsung Galaxy S-23+<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777">Threw out her old phone because it stopped working<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777"> but it did work in her apartment<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><i><span style="font-family:"Arial",sans-serif;color:red">*** is it possible she did not unregister her old phone that she threw away?</span></i><span style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><i><span style="font-family:"Arial",sans-serif;color:red">*** I am wondering if both phones might currently be active?</span></i><span style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777">She bought a new SIM card<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><i><span style="font-family:"Arial",sans-serif;color:red">*** did the new phone come with a SIM card? If it did, does the phone work fine with the original SIM card?</span></i><span style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><i><span style="font-family:"Arial",sans-serif;color:red">*** why did she buy a new one, more space?</span></i><span style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><i><span style="font-family:"Arial",sans-serif;color:red">*** where or from whom did she buy this SIM card? From Samsung? From Consumer Cellular? Amazon? Ebay?</span></i><span style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><i><span style="font-family:"Arial",sans-serif;color:red"> </span></i><span style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><i><span style="font-family:"Arial",sans-serif;color:red"> </span></i><span style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><u><span style="font-family:"Arial",sans-serif;color:#00B050">work in her apartment</span></u><span style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><u><span style="font-family:"Arial",sans-serif;color:#00B050">It worked in Hadley</span></u><span style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><u><span style="font-family:"Arial",sans-serif;color:#00B050">overnight and she got several calls on it</span></u><span style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><u><span style="font-family:"Arial",sans-serif;color:#00B050">Tested the phone in another part of the building 5 minutes before seeing her. It worked</span></u><span style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><i><span style="font-family:"Arial",sans-serif;color:red">Got to her apartment - phone shows the same message about not being registered on the network.</span></i><span style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777">Working / Not Working seems to be more of a network connection issue to me, signal strength, location, tower not accepting
that device.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777">I have had a cell phone I bought from Verizon, changed my service to T-Mobile with a T-Mobile SIM card, could not connect
in places where I used to be able to connect with Verizon.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777">If you turn off the new phone, call the old phone, what do you get? Does someone answer?<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777">I think the second thing I would check is to make sure the old phone is disconnected and no longer on the system.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777">Good Luck!<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777"> <o:p></o:p></span></p>
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<span style="font-size:14.0pt;font-family:"Brush Script MT";color:#1F497D;mso-ligatures:standardcontextual">Don Stevens</span><span style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
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<b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual">TFI technologies</span></b><span style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:standardcontextual">329 Pease Road</span><span style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:standardcontextual">East Longmeadow, MA 01028</span><span style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:standardcontextual">Cell / Text: 860.614.4153</span><span style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
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<span style="font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:standardcontextual">Email:
<a href="mailto:dstevens@tryandfindit.com">dstevens@tryandfindit.com</a></span><span style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-family:"Arial",sans-serif;color:#777777">From:</span></b><span style="font-family:"Arial",sans-serif;color:#777777"> Hidden-discuss <<a href="mailto:hidden-discuss-bounces@lists.hidden-tech.net">hidden-discuss-bounces@lists.hidden-tech.net</a>>
<b>On Behalf Of</b> Annamarie Pluhar via Hidden-discuss<br>
<b>Sent:</b> Saturday, November 18, 2023 6:03 AM<br>
<b>To:</b> Hidden-Tech Tech <<a href="mailto:hidden-discuss@lists.hidden-tech.net">hidden-discuss@lists.hidden-tech.net</a>><br>
<b>Subject:</b> [Hidden-tech] Cell phone reception issue<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777"> <o:p></o:p></span></p>
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<p><span style="font-family:"Arial",sans-serif;color:#777777">Hi<o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif;color:#777777">I’m so puzzled about this.. maybe someone has a clue?<o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif;color:#777777">Client bought a Samsung Galaxy S-23+ and hired me to set it up. Has a Consumer Cellular account. Threw out her old phone because it stopped working (Argh!)but it did work in her apartment. She bought
a new SIM card for me to install. Phone wouldn’t register on the network. That’s an hour on the phone with Consumer Cellular having them try things. Finally, I took it with the intent of going to the wallmart in Hadley for help. It worked in Hadley. I had
it overnight and she got several calls on it. Took it back to her and as it happens was seeing someone in her building just before. Tested the phone in another part of the building 5 minutes before seeing her. It worked. Got to her apartment - phone shows
the same message about not being registered on the network.<o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif;color:#777777">I think it’s a cell tower problem. But why did her old phone work in her apartment and not the new one? Anyone know? I’m not well-versed in Android world.<o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif;color:#777777">thanks<br>
Annamarie<o:p></o:p></span></p>
<p><span style="font-family:"Arial",sans-serif;color:#777777">Annamarie Pluhar<br>
<a href="http://patientsympatheticcoaching.com"><span style="color:#3983C4">Patient, Sympathetic Coaching</span></a><o:p></o:p></span></p>
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