[Hidden-tech] Network Solutions

Wed Jun 8 18:55:45 UTC 2022

Cloudflare supposedly sells domains with no markup. I use namesilo.com as
lots of features like privacy protection don't cost extra.

On Wed, Jun 8, 2022 at 2:16 PM Michael Muller via Hidden-discuss <
hidden-discuss at lists.hidden-tech.net> wrote:

> I think we've covered this already in a recent thread, but I've been using
> GoDaddy for years and have about 550 domains there.
>
> Mik
>
> Mik Muller, president
> Montague WebWorks
> 20 River Street, Greenfield, MA
> 413-320-5336http://MontagueWebWorks.com
> Powered by ROCKETFUSION
>
> On 6/8/2022 12:25 PM, Fred Grossberg via Hidden-discuss wrote:
>
> Who would you guys recommend for a registrar?
>
> Thanks,
>
> Fred Grossberg
>
>
>
> *From:* Hidden-discuss <hidden-discuss-bounces at lists.hidden-tech.net>
> <hidden-discuss-bounces at lists.hidden-tech.net> *On Behalf Of *Sam
> McClellan via Hidden-discuss
> *Sent:* Wednesday, June 8, 2022 11:46 AM
> *To:* hidden-discuss at lists.hidden-tech.net
> *Subject:* Re: [Hidden-tech] Network Solutions
>
>
>
> Yes, Nitwit Solutions. Ever since other registrars started popping up,
> they've been working very hard to keep people paying 3x as much for a
> domain to no apparent benefit, and then expanding their "services" with the
> same playbook. Over the years they've gotten subtler about their
> manipulations but still quite toxic. I'm very sorry to hear your client had
> that experience, it's a different version of the same story I've heard many
> times. Definitely stay away. Register.com is similarly toxic, and GoDaddy
> also uses a similar if somewhat less egregious playbook. I've wasted too
> many hours of my life helping clients get away from these guys.
>
> Sam
>
>
>
>
>
>
>
> *Sam McClellan*
>
> *Itabix, Inc*
>
> *one place for all things **web*
>
> *sam at itabix.com <sam at itabix.com>*
>
> *https://itabix.com <https://itabix.com>*
>
> *Main - 413.587.4600*
>
> *Toll-free - 877-7ITABIX (877.748.2249) *
>
>
>
> On 6/8/2022 10:23 AM, Michael Muller via Hidden-discuss wrote:
>
> Despite their history of being the first Registrar (they're the for-profit
> spin-off of the original Internic, the non-profit that managed all the
> domains starting in the 1990s), they are hands down the worst one out
> there. It's so bad that even if you want to transfer your domain name away,
> you need to click an extra two "are you sure" yes buttons, then they tell
> you they will review your request and you may get an email in three days
> with your Auth Code. I mean... WTH?
>
> Funny thing about the Internic, for those of you who may not remember or
> been around in those days, back then you would go to their website, fill
> out a long form, which would send you an email. You would have to then
> reply to that email (I guess that was how they verified you were real?) and
> then you had to wait a week for their reply email to see if you were the
> person who got the domain name, at which point you needed to print the
> email and mail it to them with a check for $75. Yes. And that's about $150
> in today's dollars. The whole thing took two weeks. It was brutal. Network
> Solutions is their legacy.
>
> Mik
>
> Mik Muller, president
>
> Montague WebWorks
>
> 20 River Street, Greenfield, MA
>
> 413-320-5336
>
> http://MontagueWebWorks.com
>
> Powered by ROCKETFUSION
>
> On 6/7/2022 9:36 PM, Julie Waggoner via Hidden-discuss wrote:
>
> Has anyone had any recent interactions with Network Solutions?
>
>
> I cancelled all services with NS for one of my clients a year or so ago,
> because they were too expensive, always on the upsell, obfuscating final
> costs, and it was impossible to get hold of anyone for tech support.
>
>
>
> My client was recently billed over $900, for services that I’d cancelled
> and that we haven’t used for the past year.
>
>
> I did manage to get an NS rep on the phone. When talking to him, the rep
> said that
>
>    1. They cannot refund the money the client was billed because it was
>    billed 30 days ago.
>    2. They cannot “close” the client’s account because “what if you
>    wanted to use it again?”
>    3. They cannot remove my client’s credit card information from the
>    account because (see number 2).
>
>
>
> I told them we were not happy having the client’s credit information in
> NS’s records if we weren’t using their services. (My client is going to get
> a new credit card, and ask the credit card company to refuse the billing
> since she did not authorize the purchase).
>
> This seems like it should be illegal. They’re essentially holding my
> client’s credit card information hostage, against my client’s wishes.
>
>
> Has anyone had this experience, or have any insight into this situation?
>
> Thanks!
> Julie Waggoner
>
>
>
>
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