[Hidden-tech] Network Solutions
Rich@tnr
rich at tnrglobal.com
Wed Jun 8 18:10:40 UTC 2022
I have used Opensrs (used to be called TuCows) for almost 20 years.
They are an independent registrar reseller -- which means you can be a
reseller for them
(disclaimer - I've handed over 2,000 domains as a reseller over the years)
and there are a number of public resellers like Hover
https://opensrs.com/why/our-resellers/
Note: many hosting companies include domain registrations in their deals,
which is great until they change their hosting policies or prices, crater
or are bought by (usually) GoDaddy.
Not worth saving $10-20/yr for the hassle of having to recover your domain.
Also we've helped a number of locals having domain issues, esp with
http://gaiahost.coop/
Rich -TnrGlobal - listmaster HT
On 6/8/2022 12:25 PM, Fred Grossberg via Hidden-discuss wrote:
>
> Who would you guys recommend for a registrar?
>
> Thanks,
>
> Fred Grossberg
>
> *From:* Hidden-discuss <hidden-discuss-bounces at lists.hidden-tech.net>
> *On Behalf Of *Sam McClellan via Hidden-discuss
> *Sent:* Wednesday, June 8, 2022 11:46 AM
> *To:* hidden-discuss at lists.hidden-tech.net
> *Subject:* Re: [Hidden-tech] Network Solutions
>
> Yes, Nitwit Solutions. Ever since other registrars started popping up,
> they've been working very hard to keep people paying 3x as much for a
> domain to no apparent benefit, and then expanding their "services"
> with the same playbook. Over the years they've gotten subtler about
> their manipulations but still quite toxic. I'm very sorry to hear your
> client had that experience, it's a different version of the same story
> I've heard many times. Definitely stay away. Register.com is similarly
> toxic, and GoDaddy also uses a similar if somewhat less egregious
> playbook. I've wasted too many hours of my life helping clients get
> away from these guys.
>
> Sam
>
>
>
> *Sam McClellan*
>
> *Itabix, Inc*
>
> *one place for all things **web*
>
> *sam at itabix.com*
>
> *https://itabix.com*
>
> *Main - 413.587.4600*
>
> *Toll-free - 877-7ITABIX (877.748.2249) *
>
> On 6/8/2022 10:23 AM, Michael Muller via Hidden-discuss wrote:
>
> Despite their history of being the first Registrar (they're the
> for-profit spin-off of the original Internic, the non-profit that
> managed all the domains starting in the 1990s), they are hands
> down the worst one out there. It's so bad that even if you want to
> transfer your domain name away, you need to click an extra two
> "are you sure" yes buttons, then they tell you they will review
> your request and you may get an email in three days with your Auth
> Code. I mean... WTH?
>
> Funny thing about the Internic, for those of you who may not
> remember or been around in those days, back then you would go to
> their website, fill out a long form, which would send you an
> email. You would have to then reply to that email (I guess that
> was how they verified you were real?) and then you had to wait a
> week for their reply email to see if you were the person who got
> the domain name, at which point you needed to print the email and
> mail it to them with a check for $75. Yes. And that's about $150
> in today's dollars. The whole thing took two weeks. It was brutal.
> Network Solutions is their legacy.
>
> Mik
>
> Mik Muller, president
>
> Montague WebWorks
>
> 20 River Street, Greenfield, MA
>
> 413-320-5336
>
> http://MontagueWebWorks.com <http://MontagueWebWorks.com>
>
> Powered by ROCKETFUSION
>
> On 6/7/2022 9:36 PM, Julie Waggoner via Hidden-discuss wrote:
>
> Has anyone had any recent interactions with Network Solutions?
>
>
> I cancelled all services with NS for one of my clients a year
> or so ago, because they were too expensive, always on the
> upsell, obfuscating final costs, and it was impossible to get
> hold of anyone for tech support.
>
> My client was recently billed over $900, for services that I’d
> cancelled and that we haven’t used for the past year.
>
>
> I did manage to get an NS rep on the phone. When talking to
> him, the rep said that
>
> 1. They cannot refund the money the client was billed because
> it was billed 30 days ago.
> 2. They cannot “close” the client’s account because “what if
> you wanted to use it again?”
> 3. They cannot remove my client’s credit card information
> from the account because (see number 2).
>
> I told them we were not happy having the client’s credit
> information in NS’s records if we weren’t using their
> services. (My client is going to get a new credit card, and
> ask the credit card company to refuse the billing since she
> did not authorize the purchase).
>
> This seems like it should be illegal. They’re essentially
> holding my client’s credit card information hostage, against
> my client’s wishes.
>
>
> Has anyone had this experience, or have any insight into this
> situation?
>
> Thanks!
> Julie Waggoner
>
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