[Hidden-tech] Anyone with experience recovering an account from Dream host ??

PeopleFirst Technology zach at peoplefirst.tech
Mon Aug 22 14:42:11 UTC 2022


This is a perennial problem any time the contact emails listed in the
registration are unavailable — on a budget hosts/registrars that have only
minimal support.

Are all 3 contacts for the domain the same unavailable person, and their
survivors no longer have access to the deceased's email (to receive
ownership verification emails). If so, you might have to petition the
registrar as to what methods they will use to accept verification, such as
a drivers license, past paid bills, etc. to verify that the domain owner is
who it should be.

It goes without saying that you'll need a little bit of luck to reach
someone patient and competent at Dreamhost.

And this is a good reminder for everyone: keep your owner, admin and
technical contacts updated and different from each other (not all your eggs
in one basket), and to avoid budget hosts/registrars.

Good luck,
Zach

On Sun, Aug 21, 2022 at 1:24 PM Rich at tnr via Hidden-discuss <
hidden-discuss at lists.hidden-tech.net> wrote:

> I'm trying to help a website client whose tech has passed away within
> the last month
>
> Her website is hosted at Dreamhost - domain appears to registered via
> that account also.
>
> All I get is dumb chatbots and dead forums -- anyone with any meaningful
> results ??
>
> Will share more details offline
>
> --
> Rich Roth
> CEO TnR Global
>
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