This is a perennial problem any time the contact emails listed in the registration are unavailable — on a budget hosts/registrars that have only minimal support. Are all 3 contacts for the domain the same unavailable person, and their survivors no longer have access to the deceased's email (to receive ownership verification emails). If so, you might have to petition the registrar as to what methods they will use to accept verification, such as a drivers license, past paid bills, etc. to verify that the domain owner is who it should be. It goes without saying that you'll need a little bit of luck to reach someone patient and competent at Dreamhost. And this is a good reminder for everyone: keep your owner, admin and technical contacts updated and different from each other (not all your eggs in one basket), and to avoid budget hosts/registrars. Good luck, Zach On Sun, Aug 21, 2022 at 1:24 PM Rich at tnr via Hidden-discuss < hidden-discuss at lists.hidden-tech.net> wrote: > I'm trying to help a website client whose tech has passed away within > the last month > > Her website is hosted at Dreamhost - domain appears to registered via > that account also. > > All I get is dumb chatbots and dead forums -- anyone with any meaningful > results ?? > > Will share more details offline > > -- > Rich Roth > CEO TnR Global > > Bio and personal blog: http://rizbang.com > Building the really big sites: http://www.tnrglobal.com > Small/Soho business in the PV: http://www.hidden-tech.net > Places to meet for business: http://www.meetmewhere.com > And for Arts and relaxation: > http://TarotMuertos.com - Artistic Tarot Deck > http://www.welovemuseums.com > http://www.artonmytv.com/ > Shakers: http://www.shakerpedia.com/ > Helping move the world: http://www.earththrives.com > _______________________________________________ > Hidden-discuss mailing list - home page: http://www.hidden-tech.net > Hidden-discuss at lists.hidden-tech.net > > You are receiving this because you are on the Hidden-Tech Discussion list. > If you would like to change your list preferences, Go to the Members > page on the Hidden Tech Web site. > http://www.hidden-tech.net/members > -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20220822/bc9beb89/attachment.html>