[Hidden-tech] Looking for advice about carriers for mobile phone

[Shel Horowitz]

Like Rich, I've been with Google Fi for a while (since 2016). I'm basically
happy with it, and have had two phones replaced under warranty (first a
Nexus and then a Moto X4), which they honored--plus one replaced after
theft, which I had to buy. At the time I got mine, you had to get a special
phone (very limited selection). I think now you can use pretty much any
phone. Keeping my existing number was no problem.

My reason for switching from Consumer Cellular (which had great customer
service and an AARP discount) was because CC doesn't support international
calling AT ALL. Google works out of the box in over 100 countries--but what
they don't tell you ahead is that it's 20 cents per minute. Still, it's
great if you need to e.g. confirm a reservation, find out if a restaurant
is open, or tell someone you're delayed in meeting them. And of course, for
long calls, there are plenty of other options such as WhatsApp, Zoom,
FaceTime, etc. If you never call internationally or have another way to do
that, Consumer Cellular is a fine choice.

On Thu, Dec 30, 2021 at 5:26 PM Lynne Rudie via Hidden-discuss <
hidden-discuss at lists.hidden-tech.net> wrote:

> Hello Hidden Techies
> I am writing because I need to end my relationship with Verizon and find a
> better carrier and contract for my mobile phone, which is now my only
> phone.
> I eliminated my land line several months ago. I won’t bore you with the
> details of dysfunction I have experienced trying to straighten out the
> invoicing for the existing mobile and the non-existent land line. No doubt
> I am not the only person who has had this experience and it continues after
> 3 different people at Verizon had assured me all was well.
> This morning I was woken up by a call from (supposedly) Verizon saying my
> account had been discontinued for “verification.”  I spent more than half
> an hour on hold waiting to get a  real person to talk to me without any
> luck and decided I was done with Verizon.
>
> I would be very grateful for advice (pro and con) about other carriers who
> have good coverage, good customer service, and reasonable rates.
> What I am looking for is an unlimited talk and text plan for one iPhoneSE
> and an Apple Watch. I want to keep the phone number I have now and I don’t
> need a second line. I am a senior citizen and I see that Consumer Cellular
> and T-Mobile have “55+” plans but it doesn’t look as though they are
> unlimited talk and text.
> Some of the carriers offer a new phone as a perk on a new account. Is that
> a good deal or does it not work out to be as beneficial as they say it will
> be?
> I don’t need wifi (I am sharing an account with my tenant and it works
> very well).
> And, because we don’t always know what questions to ask until it’s too
> late, what else should I be thinking about?
>
> Thanks so much everyone! Happy New Year!
> Lynne
>
>
>
> Lynne Rudié Graphic Design
> 413/834-0889
>
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-- 
Shel Horowitz - "The Transformpreneur"
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