[Hidden-tech] Information on Gaia Host - Has anyone taken them to court?

Fri Nov 15 23:21:10 UTC 2019

Hi Sam,

It is a WordPress website.  We haven't been able to download it on to my
computer or a hard drive, because  it is huge and we have tried everything
including SSH.  (not that I have any idea what I'm speaking about) Perhaps
Sean on our IT team can speak to this. I was just going to have Dreamhost
migrate it and hope for the best. We have a research database and it's just
a very large site.

Thanks for letting us know about the plug-in Duplicator.

I thought I would see if I came across any others who had this experience
through this list serve. I'm really not eager to do a class action suit.
 At the same time I have to do something. I would be very reluctant to let
go of my domain name and actually another domain is registered there for
another website I have, the same situation.

Thanks for your help!

My best,

 Joanna

Joanna Campe
Executive Director
Remineralize the Earth
152 South Street
Northampton, MA 01060 USA

Tel: 413-563-9938
Skype: reminearth
Email: jcampe at remineralize.org
http://www.remineralize.org

*Book*
Geotherapy: Innovative Methods of Soil Fertility Restoration, Carbon
Sequestration, and Reversing CO2 Increase
http://www.crcpress.com/product/isbn/9781466595392

Please support us on Patr <https://www.patreon.com/RTE>e
<https://www.patreon.com/RTE>on <https://www.patreon.com/RTE>.

On Fri, Nov 15, 2019 at 6:11 PM Sam McClellan <sam at itabix.com> wrote:

> Hi Joanna,
>
> For cloning your website, what platform is it? WordPress is easy to copy
> with a plugin, HTML is easy to copy with a program that downloads the
> website to your computer and then you can FTP it up to the new server.
> Other platforms would require more research or someone with expertise in
> that platform - if it's a PHP based site, that's pretty much impossible
> without access to the server so you can grab the content but then you need
> to rebuild the pages.
>
> The one person I worked with didn't end up owning the domain themselves so
> they went the route of getting a new domain name. They had admin access to
> their WordPress site so we were able to grab the site using a plugin
> called Duplicator.
>
> I'm not a lawyer, but it seems to me that it would help to get together
> with other victims as a class action suit, and also to demand help from
> ICANN which often doesn't get involved in these sort of issues, hopefully
> that's not true in this case. The benefits of a class action suit are that
> the costs are spread amongst a large group, and a large group has a lot
> more clout than an individual or small company.
>
> Best of luck!
> Sam
> --
> Sam McClellan
> Itabix, Inc
> *One place for all things Web*
> sam at itabix.com
> http://itabix.com
> Main - 413.587.4600
> Toll-free - 877-7ITABIX (877.748.2249)
> On 11/15/2019 5:15 PM, joanna campe wrote:
>
> Hi Sam,
>
> Thank you for the suggestions! I am immediately passing this on to my IT
> team to see what could be done.
>
> I have already registered a new domain name with Dreamhost this afternoon.
> I had already set up an account with them thinking I wouldn't have a
> problem migrating my website and then realizing what had happened and that
> I was not able to get the authorization code at that time. I am trying to
> move everything along because it seemed like I am going to have to clone
> the website. So I'm waiting for Dreamhost to get back to me and  then I
> will need to pursue getting my domain back.
>
> I would be very happy to know about any other's experience with legally
> trying to wrest domain ownership back. I was thinking of going to Small
> Claims Court. Would I need to do a class action suit? We have a very modest
> budget, and this sounds  expensive and time-consuming. Nevertheless, I
> don't want to lose my domain.
>
> I registered my domain with them because I wanted to support a local co-op
> in the community and that was decades ago. Because  they do not host me, I
> did not realize what was going on until recently.
>
> My best,
>
> Joanna
>
>
> Joanna Campe
> Executive Director
> Remineralize the Earth
> 152 South Street
> Northampton, MA 01060 USA
>
> Tel: 413-563-9938
> Skype: reminearth
> Email: jcampe at remineralize.org
> http://www.remineralize.org
>
>
> *Book*
> Geotherapy: Innovative Methods of Soil Fertility Restoration, Carbon
> Sequestration, and Reversing CO2 Increase
> http://www.crcpress.com/product/isbn/9781466595392
>
> Please support us on Patr <https://www.patreon.com/RTE>e
> <https://www.patreon.com/RTE>on <https://www.patreon.com/RTE>.
>
>
>
> On Fri, Nov 15, 2019 at 4:20 PM Sam McClellan via Hidden-discuss <
> hidden-discuss at lists.hidden-tech.net> wrote:
>
>> Hi Joanna!
>>
>> We tried to help with retrieving another Gaia victim's domain but theirs
>> was not in their name so they had no recourse. As long as your domain isn't
>> private, you can see the owner and admin email by entering the domain here:
>>
>> https://www.internic.net/whois.html
>>
>> If you are the domain owner, you should ultimately be able to get the
>> domain back but it may take some time. Gaia is a top level registrar, right
>> under ICANN, so you could try contacting them.
>>
>> https://www.icann.org/resources/pages/customer-support-2015-06-22-en
>>
>> It would probably be a good idea for someone to organize a class action
>> suit, then you'd have more leverage with ICANN.
>>
>> This will probably take time so I do think you should register a new
>> domain. We offer domain names for $12.95/year.
>>
>> As far as the website, if it's an HTML site or a WordPress site with
>> admin access, we should be able to retrieve it without having access to the
>> Gaia control panel, and we'd be happy to host you for free for the first
>> three months.
>>
>> Best,
>> Sam
>> --
>> Sam McClellan
>> Itabix, Inc
>> *One place for all things Web*
>> sam at itabix.com
>> http://itabix.com
>> Main - 413.587.4600
>> Toll-free - 877-7ITABIX (877.748.2249)
>> On 11/15/2019 1:38 PM, joanna campe via Hidden-discuss wrote:
>>
>> Dear Community,
>>
>> I have just joined this list serve to see if I can get more information
>> on Gaia Host. We are not able to change the plan of our website or migrate
>> it without an authorization code and we have not been able to get the
>> domains transferred either.
>>
>> I have been advised by my hosting service that in order to be able to
>> transfer the domain successfully, I need to take them to court. Has anyone
>> in the community done that so far and with what success?
>>
>> I have been told that I have two choices: take Gaia Host to court (small
>> claims court?) or to create a new domain and clone the website until the
>> issue can be resolved. Both of these are time consuming and meanwhile I
>> have put off my fundraising campaign until the performance of the website
>> can be improved by migrating it to a new plan.
>>
>> I appreciate advice on this.
>>
>> My best,
>> Joanna
>>
>>
>> Joanna Campe
>> Executive Director
>> Remineralize the Earth
>> 152 South Street
>> Northampton, MA 01060 USA
>>
>> Tel: 413-563-9938
>> Skype: reminearth
>> Email: jcampe at remineralize.org
>> http://www.remineralize.org
>>
>>
>> *Book*
>> Geotherapy: Innovative Methods of Soil Fertility Restoration, Carbon
>> Sequestration, and Reversing CO2 Increase
>> http://www.crcpress.com/product/isbn/9781466595392
>>
>> Please support us on Patr <https://www.patreon.com/RTE>e
>> <https://www.patreon.com/RTE>on <https://www.patreon.com/RTE>.
>>
>>
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