Hi Joanna, I just did a quick lookup of your domain on ICANN. It says that domain registrar is Wild West Domains, LLC <https://www.wildwestdomains.com/>. Their customer support number is (480) 624-2500. I suggest that you give them a call. Or better yet, if you have your username and password, login to the site and release the transfer lock and turn off any privacy settings. You should then be able to authorize the transfer. I’m not sure what Gaia Host is talking about. Someone else on this list might be better able to answer that. I’ve never heard of a domain registrar forcing clients to go to court over domain transfers. What exactly did they say? What is their reasoning? It looks like Gaia Host is shutting down, or has shut down and they’re asking everyone to move their sites to BeCooperative. Anyway, if you want your site up on a different host quickly, you can login to your registrar and change the nameservers to point to your new host. No need to transfer. Your current nameservers are listed on ICANN <https://lookup.icann.org/> - just plug in your domain name and you find all of your relevant registration info. Sorry I couldn’t have been more helpful. - Erik 15 Lincoln Street Greenfield, MA 01301 (413) 376-5947 Twitter: @hungryghostdev <https://twitter.com/hungryghostdev> Facebook: hungryghostweb <https://www.facebook.com/hungryghostweb> Website: www.hungryghostconsulting.com <https://hungryghostconsulting.com/> LinkedIn Profile: erikjonsberg <https://www.linkedin.com/in/erikjonsberg> > On Nov 15, 2019, at 1:38 PM, joanna campe via Hidden-discuss <hidden-discuss at lists.hidden-tech.net> wrote: > > Dear Community, > > I have just joined this list serve to see if I can get more information on Gaia Host. We are not able to change the plan of our website or migrate it without an authorization code and we have not been able to get the domains transferred either. > > I have been advised by my hosting service that in order to be able to transfer the domain successfully, I need to take them to court. Has anyone in the community done that so far and with what success? > > I have been told that I have two choices: take Gaia Host to court (small claims court?) or to create a new domain and clone the website until the issue can be resolved. Both of these are time consuming and meanwhile I have put off my fundraising campaign until the performance of the website can be improved by migrating it to a new plan. > > I appreciate advice on this. > > My best, > Joanna > > > Joanna Campe > Executive Director > Remineralize the Earth > 152 South Street > Northampton, MA 01060 USA > > Tel: 413-563-9938 > Skype: reminearth > Email: jcampe at remineralize.org <mailto:jcampe at remineralize.org> > http://www.remineralize.org <http://www.remineralize.org/> > > Book > Geotherapy: Innovative Methods of Soil Fertility Restoration, Carbon Sequestration, and Reversing CO2 Increase > http://www.crcpress.com/product/isbn/9781466595392 <http://www.crcpress.com/product/isbn/9781466595392> > > Please support us on Patr <https://www.patreon.com/RTE>e <https://www.patreon.com/RTE>on <https://www.patreon.com/RTE>. > > _______________________________________________ > Hidden-discuss mailing list - home page: http://www.hidden-tech.net > Hidden-discuss at lists.hidden-tech.net > > You are receiving this because you are on the Hidden-Tech Discussion list. > If you would like to change your list preferences, Go to the Members > page on the Hidden Tech Web site. > http://www.hidden-tech.net/members -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20191115/87d8f6e3/attachment-0001.html> -------------- next part -------------- A non-text attachment was scrubbed... Name: new-logo-for-email.jpg Type: image/jpeg Size: 8545 bytes Desc: not available URL: <http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20191115/87d8f6e3/attachment-0001.jpg>