[Hidden-tech] Information on Gaia Host - Has anyone taken them to court?

[joanna campe]

Hi Erik,

Thank you so much for your suggestions.

As far as I can tell I can't do anything without an authorization code. I
have spoken with our current host, Hostgator, and they gave me those two
options that I mentioned.  My intention is to migrate the website over to
Dreamhost to save a tremendous amount of money that I pay for security with
Sitelock.

I suggest that you give them a call. Or better yet, if you have your
username and password, login to the site and release the transfer lock and
turn off any privacy settings. You should then be able to authorize the
transfer.

I did call Wild West domains and I see that aside from myself they said the
same thing to another person on this listserv, that they can't do anything
about it. I'm not quite sure I understand what you are referring to here
since I don't actually have an account with Wild West Domains, but what I
will do is pass this on to my volunteer IT team and see if there is
something here that we haven't already done.

I had an issue with Be Cooperative as far as transferring the domain, and
they sent me back with a ticket to GaiaHost,  which makes no sense because
they seem to have shut down and they're not in communication. It says the
ticket is being processed but it's just an automatic response and obviously
nothing is going on there.  I was reluctant to transfer my domains to them,
because they didn't want to do it unless I was going to stay with them and
they also want to host you. I decided to consider that until I found that
the telephone number and all kinds of other things weren't following
through. They don't seem to be quite established yet in a way that
is inspiring confidence.

Thanks again, I appreciate any further advice that I receive here on the
listserv.

My best,

 Joanna


Joanna Campe
Executive Director
Remineralize the Earth
152 South Street
Northampton, MA 01060 USA

Tel: 413-563-9938
Skype: reminearth
Email: jcampe at remineralize.org
http://www.remineralize.org


*Book*
Geotherapy: Innovative Methods of Soil Fertility Restoration, Carbon
Sequestration, and Reversing CO2 Increase
http://www.crcpress.com/product/isbn/9781466595392

Please support us on Patr <https://www.patreon.com/RTE>e
<https://www.patreon.com/RTE>on <https://www.patreon.com/RTE>.



On Fri, Nov 15, 2019 at 3:45 PM Erik Jonsberg <
erik at hungryghostconsulting.com> wrote:

> Hi Joanna,
>
> I just did a quick lookup of your domain on ICANN. It says that domain
> registrar is Wild West Domains, LLC <https://www.wildwestdomains.com/>. Their
> customer support number is (480) 624-2500.
>
> I suggest that you give them a call. Or better yet, if you have your
> username and password, login to the site and release the transfer lock and
> turn off any privacy settings. You should then be able to authorize the
> transfer.
>
> I’m not sure what Gaia Host is talking about. Someone else on this list
> might be better able to answer that. I’ve never heard of a domain registrar
> forcing clients to go to court over domain transfers. What exactly did they
> say? What is their reasoning? It looks like Gaia Host is shutting down, or
> has shut down and they’re asking everyone to move their sites to
> BeCooperative.
>
> Anyway, if you want your site up on a different host quickly, you can
> login to your registrar and change the nameservers to point to your new
> host. No need to transfer. Your current nameservers are listed on ICANN
> <https://lookup.icann.org/> - just plug in your domain name and you find
> all of your relevant registration info.
>
> Sorry I couldn’t have been more helpful.
>
> - Erik
>
>
> 15 Lincoln Street
> Greenfield, MA 01301
> (413) 376-5947‬
> Twitter: @hungryghostdev <https://twitter.com/hungryghostdev>
> Facebook: hungryghostweb <https://www.facebook.com/hungryghostweb>
> Website: www.hungryghostconsulting.com
> <https://hungryghostconsulting.com/>
> LinkedIn Profile: erikjonsberg <https://www.linkedin.com/in/erikjonsberg>
>
> On Nov 15, 2019, at 1:38 PM, joanna campe via Hidden-discuss <
> hidden-discuss at lists.hidden-tech.net> wrote:
>
> Dear Community,
>
> I have just joined this list serve to see if I can get more information on
> Gaia Host. We are not able to change the plan of our website or migrate it
> without an authorization code and we have not been able to get the domains
> transferred either.
>
> I have been advised by my hosting service that in order to be able to
> transfer the domain successfully, I need to take them to court. Has anyone
> in the community done that so far and with what success?
>
> I have been told that I have two choices: take Gaia Host to court (small
> claims court?) or to create a new domain and clone the website until the
> issue can be resolved. Both of these are time consuming and meanwhile I
> have put off my fundraising campaign until the performance of the website
> can be improved by migrating it to a new plan.
>
> I appreciate advice on this.
>
> My best,
> Joanna
>
>
> Joanna Campe
> Executive Director
> Remineralize the Earth
> 152 South Street
> Northampton, MA 01060 USA
>
> Tel: 413-563-9938
> Skype: reminearth
> Email: jcampe at remineralize.org
> http://www.remineralize.org
>
>
> *Book*
> Geotherapy: Innovative Methods of Soil Fertility Restoration, Carbon
> Sequestration, and Reversing CO2 Increase
> http://www.crcpress.com/product/isbn/9781466595392
>
> Please support us on Patr <https://www.patreon.com/RTE>e
> <https://www.patreon.com/RTE>on <https://www.patreon.com/RTE>.
>
> _______________________________________________
> Hidden-discuss mailing list - home page: http://www.hidden-tech.net
> Hidden-discuss at lists.hidden-tech.net
>
> You are receiving this because you are on the Hidden-Tech Discussion list.
> If you would like to change your list preferences, Go to the Members
> page on the Hidden Tech Web site.
> http://www.hidden-tech.net/members
>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20191115/7413edf3/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: new-logo-for-email.jpg
Type: image/jpeg
Size: 8545 bytes
Desc: not available
URL: <http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20191115/7413edf3/attachment.jpg>