Hi Annamarie, That is a difficult problem for which there are solutions, but none perfect and all involving costs starting at about $5000 by anyone good who gets results. The core of reputation management is in fact search engine marketing under a different name, since so much of it is about dealing with harmful search engine results. My search marketing firm can solve this problem. We have a recent successful case history involving a very challenging problem for a celebrity CEO. I won’t link to the case history here because I don’t want too many people searching the CEO name, and then clicking the bad press link, which is now much further down in Google, because there’s a small change that those clicks could increase the bad press rankings. So, let’s discuss one on one, if you would like. Best Regards, Rob Laporte Founder & Managing Partner DISC, Inc. - "Making Web Sites Make Money" 413-584-6500 Rob at 2disc.com www.linkedin.com/in/2disc www.2disc.com NOTE: Emails can be blocked by spam filters throughout the web. If you don’t get a reply within an expected span of time, please call. > On Apr 21, 2016, at 5:29 PM, Annamarie Pluhar <annamarie at pluharconsulting.com> wrote: > > > > > Hi > > So I thought I'd ask this list whether anyone has any good strategies > for dealing with this problem. > > A friend of mine runs a dental practice. I won't say who it is - but > just say that he has a business name that incorporates dentistry with > his town. Well it turns out that there is another town in a distant > state and a dental practice that has exactly the same name. > > The problem is that the far away business got some very negative reviews > and my friend is losing lots of business because the person seeing it > doesn't realize that it's not HIS business in New England. This shows up > on Google doing a search. > > Of course you can't call anyone at Google. I'm wondering whether anyone > has any ideas for how to remedy this problem. > > ?? > > Thanks > Annamarie > _______________________________________________ > Hidden-discuss mailing list - home page: http://www.hidden-tech.net > Hidden-discuss at lists.hidden-tech.net > > You are receiving this because you are on the Hidden-Tech Discussion list. > If you would like to change your list preferences, Go to the Members > page on the Hidden Tech Web site. > http://www.hidden-tech.net/members