[Hidden-tech] Need Mac Help

[tom's gmail]

You can set appointment w Genius Bar in Holyoke mall. They're good. 

Regards,

Tom Adams, Director/Owner
Reelife Productions & Folktography
www.ReelifeProductions.com
(from my virtual office/iPhone)
413.575.9707

> On Apr 6, 2016, at 10:08 PM, Jennifer Williams <jennifer at verilliance.com> wrote:
> 
> 
> 
> 
> Thanks Derek. It's a little dismaying to hear how painful this was for you considering your tech savvy. I think I'm going in the direction of having someone help me with it, but thanks for the lead! 
> 
> Jennifer
> 
>> On Wed, Apr 6, 2016 at 4:05 PM, derek allard <derek at tunnel7.com> wrote:
>> Hi Jennifer,
>> 
>> Yes, I went through this earlier this year and it was very painful.  I have a whole evernote with all the steps but I can tell you for me this article got me going in the right direction: http://www.needhelp4mac.com/2015/10/troubleshooting-apple-mail-in-os-x-10-11-el-capitan/
>> 
>> Mac support was pretty useless with this and didn’t seem to want to acknowledge there was an issue.
>> 
>> Hope this helps!
>> 
>> derek
>> 
>> - - -
>> Tunnel 7 
>> Design * Marketing * Optimization
>> w: http://www.tunnel7.com
>> p: 413.282.9957
>> 
>> Twitter: http://twitter.com/derekallard
>> LinkedIn: http://linkedin.com/in/derekallard
>> Facebook: https://facebook.com/tunnel7
>> 
>> 
>> 
>>> On Apr 6, 2016, at 11:41 AM, Jennifer Williams <jennifer at verilliance.com> wrote:
>>> 
>>> 
>>> 
>>> 
>>> I believe this is my first missive to the Hidden Tech community! 
>>> 
>>> I recently upgraded my Mac OS X to 10.11.4 and as far as I can tell everything is working EXCEPT Mac Mail. Upon opening, I got a dialogue window saying the database was being updated, and then the library, but it got hung up at about 20% progress and won't budge. 
>>> 
>>> It's an older laptop (2009) and I'm willing to pay someone to fix this issue for me, but I don't want to pay a lot to fix something coming up on replacement, and I'm too busy with work projects to give the computer up for a day. 
>>> 
>>> So, I'm looking for two things really. 1. Has anyone else been through this and how easy was the fix? Is it easy enough for DIY? 2. Any recommendations on a speedy and knowledgeable Mac person who can do a house call in Greenfield? 
>>> 
>>> Thanks!
>>> Jennifer Williams 
>>> ..................................
>>> Better Marketing Through Science
>>> Verilliance.com 
>>> LinkedIn
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> 
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