Thanks Derek. It's a little dismaying to hear how painful this was for you considering your tech savvy. I think I'm going in the direction of having someone help me with it, but thanks for the lead! Jennifer On Wed, Apr 6, 2016 at 4:05 PM, derek allard <derek at tunnel7.com> wrote: > Hi Jennifer, > > Yes, I went through this earlier this year and it was very painful. I > have a whole evernote with all the steps but I can tell you for me this > article got me going in the right direction: > http://www.needhelp4mac.com/2015/10/troubleshooting-apple-mail-in-os-x-10-11-el-capitan/ > > Mac support was pretty useless with this and didn’t seem to want to > acknowledge there was an issue. > > Hope this helps! > > derek > > - - - > Tunnel 7 > Design * Marketing * Optimization > w: http://www.tunnel7.com > p: 413.282.9957 > > Twitter: http://twitter.com/derekallard > LinkedIn: http://linkedin.com/in/derekallard > Facebook: https://facebook.com/tunnel7 > > > > On Apr 6, 2016, at 11:41 AM, Jennifer Williams <jennifer at verilliance.com> > wrote: > > > > > I believe this is my first missive to the Hidden Tech community! > > I recently upgraded my Mac OS X to 10.11.4 and as far as I can tell > everything is working EXCEPT Mac Mail. Upon opening, I got a dialogue > window saying the database was being updated, and then the library, but it > got hung up at about 20% progress and won't budge. > > It's an older laptop (2009) and I'm willing to pay someone to fix this > issue for me, but I don't want to pay a lot to fix something coming up on > replacement, and I'm too busy with work projects to give the computer up > for a day. > > So, I'm looking for two things really. 1. Has anyone else been through > this and how easy was the fix? Is it easy enough for DIY? 2. Any > recommendations on a speedy and knowledgeable Mac person who can do a house > call in Greenfield? > > Thanks! > Jennifer Williams > .................................. > *Better Marketing Through Science* > Verilliance.com <http://verilliance.com/> > LinkedIn <https://www.linkedin.com/in/jenniferwilliamsverilliance> > _______________________________________________ > Hidden-discuss mailing list - home page: http://www.hidden-tech.net > Hidden-discuss at lists.hidden-tech.net > > You are receiving this because you are on the Hidden-Tech Discussion list. > If you would like to change your list preferences, Go to the Members > page on the Hidden Tech Web site. > http://www.hidden-tech.net/members > > > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20160406/a70c21f7/attachment.html