[Hidden-tech] Need Mac Help

Jennifer Williams jennifer at verilliance.com
Wed Apr 6 22:08:32 EDT 2016


Thanks Derek. It's a little dismaying to hear how painful this was for you
considering your tech savvy. I think I'm going in the direction of having
someone help me with it, but thanks for the lead!

Jennifer

On Wed, Apr 6, 2016 at 4:05 PM, derek allard <derek at tunnel7.com> wrote:

> Hi Jennifer,
>
> Yes, I went through this earlier this year and it was very painful.  I
> have a whole evernote with all the steps but I can tell you for me this
> article got me going in the right direction:
> http://www.needhelp4mac.com/2015/10/troubleshooting-apple-mail-in-os-x-10-11-el-capitan/
>
> Mac support was pretty useless with this and didn’t seem to want to
> acknowledge there was an issue.
>
> Hope this helps!
>
> derek
>
> - - -
> Tunnel 7
> Design * Marketing * Optimization
> w: http://www.tunnel7.com
> p: 413.282.9957
>
> Twitter: http://twitter.com/derekallard
> LinkedIn: http://linkedin.com/in/derekallard
> Facebook: https://facebook.com/tunnel7
>
>
>
> On Apr 6, 2016, at 11:41 AM, Jennifer Williams <jennifer at verilliance.com>
> wrote:
>
>
>
>
> I believe this is my first missive to the Hidden Tech community!
>
> I recently upgraded my Mac OS X to 10.11.4 and as far as I can tell
> everything is working EXCEPT Mac Mail. Upon opening, I got a dialogue
> window saying the database was being updated, and then the library, but it
> got hung up at about 20% progress and won't budge.
>
> It's an older laptop (2009) and I'm willing to pay someone to fix this
> issue for me, but I don't want to pay a lot to fix something coming up on
> replacement, and I'm too busy with work projects to give the computer up
> for a day.
>
> So, I'm looking for two things really. 1. Has anyone else been through
> this and how easy was the fix? Is it easy enough for DIY? 2. Any
> recommendations on a speedy and knowledgeable Mac person who can do a house
> call in Greenfield?
>
> Thanks!
> Jennifer Williams
> ..................................
> *Better Marketing Through Science*
> Verilliance.com  <http://verilliance.com/>
> LinkedIn <https://www.linkedin.com/in/jenniferwilliamsverilliance>
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