[Hidden-tech] Need Mac Help

[derek allard]

Hi Jennifer,

Yes, I went through this earlier this year and it was very painful.  I have a whole evernote with all the steps but I can tell you for me this article got me going in the right direction: http://www.needhelp4mac.com/2015/10/troubleshooting-apple-mail-in-os-x-10-11-el-capitan/ <http://www.needhelp4mac.com/2015/10/troubleshooting-apple-mail-in-os-x-10-11-el-capitan/>

Mac support was pretty useless with this and didn’t seem to want to acknowledge there was an issue.

Hope this helps!

derek

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> On Apr 6, 2016, at 11:41 AM, Jennifer Williams <jennifer at verilliance.com> wrote:
> 
> 
> 
> 
> I believe this is my first missive to the Hidden Tech community! 
> 
> I recently upgraded my Mac OS X to 10.11.4 and as far as I can tell everything is working EXCEPT Mac Mail. Upon opening, I got a dialogue window saying the database was being updated, and then the library, but it got hung up at about 20% progress and won't budge. 
> 
> It's an older laptop (2009) and I'm willing to pay someone to fix this issue for me, but I don't want to pay a lot to fix something coming up on replacement, and I'm too busy with work projects to give the computer up for a day. 
> 
> So, I'm looking for two things really. 1. Has anyone else been through this and how easy was the fix? Is it easy enough for DIY? 2. Any recommendations on a speedy and knowledgeable Mac person who can do a house call in Greenfield? 
> 
> Thanks!
> Jennifer Williams 
> ..................................
> Better Marketing Through Science
> Verilliance.com  <http://verilliance.com/>
> LinkedIn <https://www.linkedin.com/in/jenniferwilliamsverilliance>_______________________________________________
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