I have had great success using Data Rescue by Prosoft <http://www.prosofteng.com/products/data_rescue.php> on multiple drives that wouldn't boot for me. Totally worth the money. It has saved me on many occasions and, at $99 (on sale right now) is far better value than the huge cost many data retrieval places can charge (up to $1000). It has never failed to save the day for me. Hope it works for her too. Good luck. That's rough. Sarah Kind regards Sarah _______________ Sarah L. Meikle *Creative Business, Design & Technology Consultant *P : +1 914.484.2902 sarah at sarahmeikle.com www.sarahmeikle.com On Thu, Oct 24, 2013 at 5:30 PM, Tom Kopec <tek at acm.org> wrote: > ** Be sure to fill out the survey/skills inventory in the member's area. > ** If you did, we all thank you. > > > > She needs to STOP POKING AT IT RIGHT NOW. > > Rule #1 of drive recovery (assuming it is not making grinding noises) is > to image whatever you can from the drive off to another medium, so that > your recovery efforts don't make things worse. > > Assuming she is not very tech-savvy and doesn't know how to take an image > and then work on it, she should pack the drive off to Kiernan or somebody > so they can make a best effort. > > Just MHO. > > ...tom > > On 10/24/2013 5:56 AM, George Forman wrote: > > > > Dear Hidden Tech Community, > > A colleague of mine who works in Honolulu cannot open a back up drive > that contains 3 years of work. She is absolutely undone by this lost. The > drive contain 3,000 video clips of a demonstration preschool that presents > an innovative approach to early childhood education. The drive will boot > then crash. The standard attempts to repair the directory have not worked. > She was told by a company in Honolulu that it would cost $700 to retrieve > the data. Doesn't that sound like way too much money? Does anyone know of > a reliable service that can retrieve the data for less? She has a Western > Digital, 2 terabyte drive that is about 75% full. I would then call your > recommended service to learn what is involved in retrieving data (dust free > room, manual retrieval versus batching it, etc.) and communicate this > information back to my colleague. > > Thanks, > George Forman, President > Videatives, Inc. > Amherst, Massachusetts > > > > _______________________________________________ > Hidden-discuss mailing list - home page: http://www.hidden-tech.net > Hidden-discuss at lists.hidden-tech.net > > You are receiving this because you are on the Hidden-Tech Discussion list. > If you would like to change your list preferences, Go to the Members > page on the Hidden Tech Web site. > http://www.hidden-tech.net/members > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20131024/004ebebb/attachment.html