She needs to STOP POKING AT IT RIGHT NOW. Rule #1 of drive recovery (assuming it is not making grinding noises) is to image whatever you can from the drive off to another medium, so that your recovery efforts don't make things worse. Assuming she is not very tech-savvy and doesn't know how to take an image and then work on it, she should pack the drive off to Kiernan or somebody so they can make a best effort. Just MHO. ...tom On 10/24/2013 5:56 AM, George Forman wrote: > > > Dear Hidden Tech Community, > > A colleague of mine who works in Honolulu cannot open a back up drive > that contains 3 years of work. She is absolutely undone by this lost. > The drive contain 3,000 video clips of a demonstration preschool that > presents an innovative approach to early childhood education. The > drive will boot then crash. The standard attempts to repair the > directory have not worked. She was told by a company in Honolulu that > it would cost $700 to retrieve the data. Doesn't that sound like way > too much money? Does anyone know of a reliable service that can > retrieve the data for less? She has a Western Digital, 2 terabyte > drive that is about 75% full. I would then call your recommended > service to learn what is involved in retrieving data (dust free room, > manual retrieval versus batching it, etc.) and communicate this > information back to my colleague. > > Thanks, > George Forman, President > Videatives, Inc. > Amherst, Massachusetts > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20131024/a1d31c07/attachment.html