[Hidden-tech] Retrieve data on external hard drive

[Jean Haley]

If the External Hard drive is spooling up and then shutting down the
problem is most likely due to some kind of internal motor failure. If that
is the case, data recovery becomes much tougher; now you have to open the
hard drive up and expose the super sensitive platters inside of the
enclosure  to the outside world. Not a good idea outside of a controlled
environment and also one of the reason why that level of data recovery,
although very possible, is super expensive.  If it's Logical failure i.e.
corrupted format or boot sector stuff, then data recovery is alot easier.
If not, then you're going to have to send it out to someone who has a
controlled and dustless environment to work in with access to the proper
tools. You definitely don't want to over use the hard drive while it's
damaged. You have a much higher chance of physically damaging the platters
and making it so your data is irreversibly damaged. If  lucky enough,  you
may be able to crack the case open and use an alternate external encasement
to test and see if perhaps the issue deals with some problem with the
current case(most portable or wall powered hard drives actually contain
either a laptop hard drive or standard desktop hard drive). The lesson to
be learned here is that redundancy is the only way to protect you from data
loss. I like the idea of having both once a week backup hard drive and then
another  once a month back up hard drive for that one. This is also one
reason why cloud backup is so popular(If you're not afraid of some
mysterious government entity possibly parsing through your data). Anyways,
good luck.


On Thu, Oct 24, 2013 at 7:55 PM, Sarah Meikle <sarah at sarahmeikle.com> wrote:

>    ** Be sure to fill out the survey/skills inventory in the member's area.
>    ** If you did, we all thank you.
>
>
>
> I have had great success using Data Rescue by Prosoft <http://www.prosofteng.com/products/data_rescue.php> on
> multiple drives that wouldn't boot for me.
> Totally worth the money.
>
> It has saved me on many occasions and, at $99 (on sale right now) is far
> better value than the huge cost many data retrieval places can charge (up
> to $1000).
>
> It has never failed to save the day for me.  Hope it works for her too.
>
> Good luck.  That's rough.
>
> Sarah
>
>
>
> Kind regards
> Sarah
>
> _______________
>
>
> Sarah L. Meikle
> *Creative Business, Design & Technology Consultant
> *P : +1 914.484.2902
> sarah at sarahmeikle.com
> www.sarahmeikle.com
>
>
> On Thu, Oct 24, 2013 at 5:30 PM, Tom Kopec <tek at acm.org> wrote:
>
>>    ** Be sure to fill out the survey/skills inventory in the member's
>> area.
>>    ** If you did, we all thank you.
>>
>>
>>
>>  She needs to STOP POKING AT IT RIGHT NOW.
>>
>> Rule #1 of drive recovery (assuming it is not making grinding noises) is
>> to image whatever you can from the drive off to another medium, so that
>> your recovery efforts don't make things worse.
>>
>> Assuming she is not very tech-savvy and doesn't know how to take an image
>> and then work on it, she should pack the drive off to Kiernan or somebody
>> so they can make a best effort.
>>
>> Just MHO.
>>
>> ...tom
>>
>> On 10/24/2013 5:56 AM, George Forman wrote:
>>
>>
>>
>>  Dear Hidden Tech Community,
>>
>>  A colleague of mine who works in Honolulu cannot open a back up drive
>> that contains 3 years of work.  She is absolutely undone by this lost.  The
>> drive contain 3,000 video clips of a demonstration preschool that presents
>> an innovative approach to early childhood education.  The drive will boot
>> then crash.  The standard attempts to repair the directory have not worked.
>>  She was told by a company in Honolulu that it would cost $700 to retrieve
>> the data.  Doesn't that sound like way too much money?  Does anyone know of
>> a reliable service that can retrieve the data for less?  She has a Western
>> Digital, 2 terabyte drive that is about 75% full.  I would then call your
>> recommended service to learn what is involved in retrieving data (dust free
>> room, manual retrieval versus batching it, etc.) and communicate this
>> information back to my colleague.
>>
>>  Thanks,
>> George Forman, President
>> Videatives, Inc.
>> Amherst, Massachusetts
>>
>>
>>
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