[Hidden-tech] Lost Email

[Matthew Crocker]

He may have a macro virus that is infecting his .doc & .docx files.   Verizon may be deleting the files because it is detecting the infected attachment.    Have him run an updated virus scanner

--
Matthew S. Crocker
President
Crocker Communications, Inc.
PO BOX 710
Greenfield, MA 01302-0710

E: matthew at crocker.com
P: (413) 746-2760
F: (413) 746-3704
W: http://www.crocker.com



On Sep 19, 2012, at 7:26 PM, "Claudia Gere" <Claudia at ClaudiaGereCo.com> wrote:

>   ** Be sure to fill out the survey/skills inventory in the member's area.
>   ** If you did, we all thank you.
> 
> 
> I have a client who sends me emails with Word .docx attachments, fewer than 200KB, from his Mac via Verizon. I also have Verizon as my ISP, but I don’t receive them. They are not in any of the email lists or spam folders along the chain of Web host to ISP to my PC Outlook desktop. It doesn’t work if he sends to my aol account either. He never receives a “failed delivery” email. He had some problems in the past but says that his web guy has fixed the problem and everyone else but me is now receiving attachments. It’s consistent in that NO word attachments come through, but every other email even with the html signature file that he has with all of his emails does. Has anyone run into this problem…any solutions, suggestions, tests to run? Meanwhile I’m getting emails consistently from other clients with .docx file attachments. Thanks for any help. Claudia
>  
> Claudia Gere & Co. LLC
> Helping smart people become outstanding authors™
> Register Now to Write Your Book
> http://bit.ly/RockYourBuisnessWithABook 
> www.ClaudiaGereCo.com
> +1.413.359.0003
> 
>  
> _______________________________________________
> Hidden-discuss mailing list - home page: http://www.hidden-tech.net
> Hidden-discuss at lists.hidden-tech.net
> 
> You are receiving this because you are on the Hidden-Tech Discussion list.
> If you would like to change your list preferences, Go to the Members   
> page on the Hidden Tech Web site.
> http://www.hidden-tech.net/members

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20120919/4c61b815/attachment-0001.html