This may be a long shot, but is there anybody on this list with expertise in international freight? In immediate case, a small business is shipping a couple of pallets with coffee in bags and tins to the UK. For example: * How does a small business best pack a couple of pallets of fragile items when sent by air or ship * What are most cost effective, easy to deal with providers for freight by air or ship - UPS? * How do we make sure we get the right insurance options? * How do we get estimate of customs charges and minimize hassle at port of entry? Christian