Did you call CC to discuss? They have a pretrry good reputation for strong customer service. As we use them and the service is very good plus the data on who opened what is pretty useful. On 3/28/11, Jessica Waters, In Perfect Order Organizing Solutions <jessica at inperfectorder.com> wrote: > ** Be sure to fill out the survey/skills inventory in the member's area. > ** If you did, we all thank you. > > > -- Sent from my mobile device