[Hidden-tech] Moving hosting but saving e-mail?

[Charlie Heath]

I'm not sure if GoDaddy's full backups support this, or your reseller 
account, but you might be able to do a full CPanel backup from GoDaddy 
and restore onto your reseller account.  Check to see if the email 
accounts seem to have moved over with content, if so, ask the client to 
verify it worked before you switch the domain over to your reseller.   
You could also use an MX entry to keep the mail host at GoDaddy while 
the web hosting switches over to your reseller account.  I believe 
GoDaddy's domain control panel can handle that if they are keeping the 
domain there.

They should do the full backup to a desktop client, as well, if the 
email is important to them.

Charlie Heath
Town Websites
http://townwebsites.com
hosting services: http://townwebsites.us/hosting


Anne Campbell wrote:
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> Hi all,
>
> I have a client who has had a Web site through GoDaddy's "Website 
> Tonight" for a couple of years. They're ready to make the move away 
> from GoDaddy and let me host the new site for them (I have a hosting 
> reseller account). I'm happy to do this for them, but not sure what 
> will happen to their e-mail when the hosting switches over. They 
> currently use GoDaddy's Web-based e-mail, so it's not like their 
> messages are saved locally using a mail client. They have a couple of 
> years' worth of conversations that they need to save, so I don't want 
> to switch the hosting and make all of those disappear. Has anyone been 
> through this before with a client using Web-based e-mail at their 
> domain? What happens to those messages? Is there any way to make sure 
> they transfer over?
>
> Thanks very much -
> Anne
>
> -- 
> Anne Campbell, acampbell at gmail.com <mailto:acampbell at gmail.com>
> http://www.annecampbelldesign.com/
> http://www.riverbenddoula.com/
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