[Hidden-tech] Advice needed: Time Capsule crash

[Kelly Albrecht]

Hey there!

If you want, you can bring it in to left-click for a second opinion.  
Frank is on the money and we can look into those things without  
voiding your warranty, as we are apple authorized.

Kelly Albrecht
about.left-click.us
413-256-5440
Sent from my iPhone
413-813-8755

On Jun 23, 2009, at 3:47 PM, Frank Aronson <fsaronson at gmail.com> wrote:

>   ** Be sure to fill out the survey/skills inventory in the member's  
> area.
>   ** If you did, we all thank you.
>
>
> If you don't need the wireless function, you can certainly get far  
> less expensive external hard drives that may be more reliable.  But,  
> if this thing is covered, then my advice is to let Apple make good  
> on the warranty.  I can't speak to the data on the drive, however.   
> I think the only way to find out would be to pull the drive from the  
> unit and see if you can read it with a different controller  
> (external hard drive enclosure, for example).  It might not be the  
> drive, but the firmware of the Time Capsule itself, in which case  
> you should be able to read it once it's installed on a different  
> external device (if it can be easily removed, that is).  If it is  
> readable, then you can just wipe out the drive at that point.
>
> Some more Mac specific folks may have some better Mac specific advice.
>
> Frank Aronson
>
> On Tue, Jun 23, 2009 at 11:39 AM, OutForReelFilms <OutForReelFilms at charter.net 
> > wrote:
>  ** Be sure to fill out the survey/skills inventory in the member's  
> area.
>  ** If you did, we all thank you.
>
>
> Hi,
>
> I sure would appreciate some advice about my Apple Time Capsule. The  
> Apple Store techs told me that it crashed and it is completely  
> unusable. They are willing to give me a new one since it is under  
> warranty (less than a year old) but I must turn in my old one. They  
> say that my data is not retrievable and there is no need to worry  
> about anyone at the Apple factory accessing my personal information.  
> Can anyone confirm this? And should I go with the Time Capsule again  
> or get a different hard drive back-up system? Are there more  
> reliable external hard drives? And should I have a hard drive to  
> back up my back up?
>
> Many thanks in advance to all who are willing to offer their advice  
> and experience.
>
> Jaime
>
> Jaime Michaels
> Out! For Reel Film Series
> P.O. Box 1314
> Northampton, MA 01061
> 413-323-1081
> www.OutForReel.org
>
>
>
>
>
>
> Jaime Michaels
> Producer
>
> Out! For Reel Film Series
> P.O. Box 1314
> Northampton, MA 01061
> 413-323-1081
> www.OutForReel.org
>
>
>
>
>
>
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