[Hidden-tech] Advice needed: Time Capsule crash

[Frank Aronson]

If you don't need the wireless function, you can certainly get far less
expensive external hard drives that may be more reliable.  But, if this
thing is covered, then my advice is to let Apple make good on the warranty.
 I can't speak to the data on the drive, however.  I think the only way to
find out would be to pull the drive from the unit and see if you can read it
with a different controller (external hard drive enclosure, for example).
 It might not be the drive, but the firmware of the Time Capsule itself, in
which case you *should* be able to read it once it's installed on a
different external device (if it can be easily removed, that is).  If it *is
* readable, then you can just wipe out the drive at that point.
Some more Mac specific folks may have some better Mac specific advice.

Frank Aronson

On Tue, Jun 23, 2009 at 11:39 AM, OutForReelFilms <
OutForReelFilms at charter.net> wrote:

>  ** Be sure to fill out the survey/skills inventory in the member's area.
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>
> Hi,
>
> I sure would appreciate some advice about my Apple Time Capsule. The Apple
> Store techs told me that it crashed and it is completely unusable. They are
> willing to give me a new one since it is under warranty (less than a year
> old) but I must turn in my old one. They say that my data is not retrievable
> and there is no need to worry about anyone at the Apple factory accessing my
> personal information. Can anyone confirm this? And should I go with the Time
> Capsule again or get a different hard drive back-up system? Are there more
> reliable external hard drives? And should I have a hard drive to back up my
> back up?
>
> Many thanks in advance to all who are willing to offer their advice and
> experience.
>
> Jaime
>
> Jaime Michaels
> Out! For Reel Film Series
> P.O. Box 1314
> Northampton, MA 01061
> 413-323-1081
> www.OutForReel.org
>
>
>
>
>
>
> Jaime Michaels
> Producer
>
> Out! For Reel Film Series
> P.O. Box 1314
> Northampton, MA 01061
> 413-323-1081
> www.OutForReel.org
>
>
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>
>
>
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