[Hidden-tech] Mac or PC?

[Theo Matthias]

I just went through this as well. I was trying to move Lightroom and
Photoshop CS from a PC platform to Mac Leopard. Adobe said my Lightroom CD
had the Mac version on it (it did) but that they could not offer me a
no-cost cross-platform upgrade (C-PU) for Photoshop CS. Evidently, Photoshop
CS is old enough that it is unavailable for the C-PU, but I was offered a
C-PU/Version Upgrade to Photoshop CS4 for a most excellent price.

So, it may be that a CP-U is only offered for original software that is at
the current version level. But...you may want to press them on a
heavily-discounted C-PU/Version Upgrade price.

Also, if you do a C-PU, you will be asked to print, fill-out, and sign a
Letter of Destruction (LOD). This document is Adobe¹s assurance that you
have destroyed the previous old platform¹s software and/or will not
give/sell it to anyone under penalty of internal organ extraction. Just a
word of caution...I printed, filled-out, and faxed the LOD to Adobe and they
never received it. After 10 days, my ³case² was closed prematurely due to
the lack of documentation (LOD). A subsequent call reopened the case and I
was told to scan and email the LOD. This time it worked. Therefore, make
sure your LOD gets to Adobe via email NOT fax.

HTH,

-- 
Ted Matthias
Academic Computing Coordinator
Computer Science Teacher
The Williston Northampton School
19 Payson Avenue
Easthampton, MA  01027
Office: 413-529-3334





On 10/30/08 8:50 PM, "Paul Stallman" <paul at alias-solutions.com> wrote:

>    ** Be sure to fill out the survey/skills inventory in the member's area.
>    ** If you did, we all thank you.
> 
> 
> 
> I¹m not totally sure about the crossgrading, we just called earlier this week
> and the rep we talked to said that crossgrading wasn¹t possible.  Maybe we got
> a bad rep.
>  
> 
> Paul Stallman
> Managing Director
> paul at alias-solutions.com
> 413.364.6147
> alias|solutions
> www.alias-solutions.com
> 
> 
> From: hidden-discuss-bounces at lists.hidden-tech.net
> [mailto:hidden-discuss-bounces at lists.hidden-tech.net] On Behalf Of Silvana
> Gravini
> Sent: Thursday, October 30, 2008 12:42 PM
> To: Jeff Hobbs
> Cc: hidden-discuss at lists.hidden-tech.net
> Subject: Re: [Hidden-tech] Mac or PC?
>  
> Thanks Jeff for the new info regarding "crossgrading."  I had made the call to
> Adobe earlier than 2007 and crossgrading was positively NOT an option at the
> time.  Best,  Silvana
> 
>  
> 
>  
> 
> On Oct 30, 2008, at 12:06 PM, Jeff Hobbs wrote:
> 
> 
> 
>   ** Be sure to fill out the survey/skills inventory in the member's area.
>   ** If you did, we all thank you.
> 
> 
> 
> Mac, without doubt. No question.
> 
> My new 15" MacBook Pro is *by far* the best laptop and best made computer I've
> even owned. Fast, powerful, amazing: I can't recommend it enough. But you
> should take a trip to the Holyoke Apple Store and see what works for you; I
> know a lot of graphic designers using the new iMacs, for instance.
> 
> By the way, what Silvana says above is not true. Adobe has offered a
> "crossgrade" for their products for years. John Nack from Adobe sets the
> record straight here:
> 
> http://blogs.adobe.com/jnack/2007/05/cs3_switching_p.html
> 
> 
> ~Jeff
> _______________________________________________
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>  
> 
>  
> 
> Silvana Gravini
> 
> (413) 585.0985
> 
>  
>  
>  
> 
> 
> _______________________________________________
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