[Hidden-tech] Troubleshooting Comcast

[Roman Victor]

Hi,

As you may have recently experienced, since mid-day last Saturday Comcast
has been having some trouble with upstream internet traffic and specifically
packet losses between to offices on the east coast. As of this morning it
seems to be partially resolved. 

In this last outage, I did some research on troubleshooting these issues.
Below are some links that can help the more technically minded with
troubleshooting Comcast connections. Some of these links may require a valid
Comcast email account to view the information.

Useful link when dealing with Comcast:

Comcast Network Status (This link will give you some vague information as to
the status of their networks. But there is not historical information of
failure and resolutions.)
http://online.comcast.net/NetworkHealth/outagecheck.aspx

Local Cable Modem Status (If you have a Comcast cable modem you can use this
to see your cable modem status and the link below it to interpret the
values.
http://192.168.100.1/

Comcast Cable Modem Troubleshooting Suggestions for Connection-Related
Issues - Connection - Comcast Help Forums
http://forums.comcast.net/comcastsupport/board/message?board.id=5&message.id
=69354&jump=true
Secondary Cable Modem Trouble Shooting Guide
http://forums.comcast.net/comcastsupport/board/message?board.id=5&message.id
=69355&jump=true

Roman
 
Roman Victor, Software Developer
RVPM Designs
8 Coach Ln
Amherst, MA 01002
413 253-6547
413 695-9425 cell
romanvictor at rvpmdesigns.com
www.rvpmdesigns.com