Hi, As you may have recently experienced, since mid-day last Saturday Comcast has been having some trouble with upstream internet traffic and specifically packet losses between to offices on the east coast. As of this morning it seems to be partially resolved. In this last outage, I did some research on troubleshooting these issues. Below are some links that can help the more technically minded with troubleshooting Comcast connections. Some of these links may require a valid Comcast email account to view the information. Useful link when dealing with Comcast: Comcast Network Status (This link will give you some vague information as to the status of their networks. But there is not historical information of failure and resolutions.) http://online.comcast.net/NetworkHealth/outagecheck.aspx Local Cable Modem Status (If you have a Comcast cable modem you can use this to see your cable modem status and the link below it to interpret the values. http://192.168.100.1/ Comcast Cable Modem Troubleshooting Suggestions for Connection-Related Issues - Connection - Comcast Help Forums http://forums.comcast.net/comcastsupport/board/message?board.id=5&message.id =69354&jump=true Secondary Cable Modem Trouble Shooting Guide http://forums.comcast.net/comcastsupport/board/message?board.id=5&message.id =69355&jump=true Roman Roman Victor, Software Developer RVPM Designs 8 Coach Ln Amherst, MA 01002 413 253-6547 413 695-9425 cell romanvictor at rvpmdesigns.com www.rvpmdesigns.com