[Hidden-tech] Comcast v. Verizon

[Chris Duncan, GISmatters]

This discussion is of particular interest to me at this time.  I have been 
using Verizon DSL for 2+ years in Amherst and have essentially no 
complaints.  I have found the service to be reliable and "as advertised" in 
all respects, and customer service to be adequate and available.

We are about to move (home office included) up the road a mile or so, and 
there is no DSL available at the new address, so it seems our only option 
is going to be Comcast.  I'm wondering if responders to this thread could 
further indicate whether there's anything they recommend during the order 
and setup of Comcast service to minimize problems.  For example, maybe the 
last chance I'll have to get any customer service is when they come to set 
it up (as I'm told they will)... anything I can do to maximize use of that 
opportunity and make sure things are going to run smoothly?  Any special 
configurations or service plans from them that will give me less grief than 
some of what's being reported here?

Also, I'm considering a bundle from Comcast that includes phone service... 
pros/cons on that service?

Thanks,

Chris

-- 

Chris Duncan, Ph.D.
President
GISmatters

duncan at GISmatters.com
http://www.gismatters.com/

227 E Pleasant St
Amherst, MA 01002

Tel: 413-549-2052
Fax: 508-637-2557