Hi Guys, I've had Comcast cable internet for my home office for many, many years with nary a glitch. It's been super reliable, every time I've moved (even into rural areas). They have improved customer service greatly in the last 5 years. My only problems with "service" have actually NOT been related to Comcast. Such as dead cable modems, fried during some electrical storms. (Lesson learned: surge protectors are a good thing!) And any problems with my slow or delayed email, have been related to my email host (not Comcast). Also, one time my connectivity problem was simply an old, beat-up Ethernet cable (yeah, my pre-wireless days). The problem was fixed by a quick trip to Radio Shack for a new cable. So, my bottom line: Comcast has been good to me. A little pricey but very reliable. It's expensable on your taxes if you use it for biz purposes. As to your question about bundling cable phone with cable internet: I believe Vonage is actually cheaper than Comcast's bundle. So I use Vonage for my tel, and it works really well with my Comcast. It's been nothing short of awesome for me. Hope this helps! -g -- Giannina Granata Silverman Rocket Ranch Design + Advertising gsilverman at rocketranchdesign.com In Seattle: 425.939.6823 In Mass: 413.303.9453 fax: 413.280.0038 www.rocketranchdesign.com Chris Duncan, GISmatters wrote: > ** Be a Good Dobee and help the group, you must be counted to post . > ** Fill out the survey/skills inventory in the member's area. > > > This discussion is of particular interest to me at this time. I have > been using Verizon DSL for 2+ years in Amherst and have essentially no > complaints. I have found the service to be reliable and "as > advertised" in all respects, and customer service to be adequate and > available. > > We are about to move (home office included) up the road a mile or so, > and there is no DSL available at the new address, so it seems our only > option is going to be Comcast. I'm wondering if responders to this > thread could further indicate whether there's anything they recommend > during the order and setup of Comcast service to minimize problems. > For example, maybe the last chance I'll have to get any customer > service is when they come to set it up (as I'm told they will)... > anything I can do to maximize use of that opportunity and make sure > things are going to run smoothly? Any special configurations or > service plans from them that will give me less grief than some of > what's being reported here? > > Also, I'm considering a bundle from Comcast that includes phone > service... pros/cons on that service? > > Thanks, > > Chris >