[Hidden-tech] Try Crocker (instead of Verizon)!

[Aron Goldman]

No, I am sorry, the phone company (Verizon) will NOT own the wire from 
my house. We have been spending several years planning our own, 
community controlled fiber-to-THE-HOME network. We also follow the 
wireless industry (so far more hype than reality for our topography) 
for "last mile" solutions. And one reason why working with Crocker is 
appealing is because he is a (recently approved) CLEC--meaning, he has 
the legal status to compete with Verizon, access poles, etc. Bypassing 
Verizon is admittedly ambitious, but I'm afraid that's our only option 
if we want the kind of telecom infrastructure the rest of the developed 
world already takes for granted. Plus, the Pioneer Valley is a special 
place where great things are possible.
---
Aron P. Goldman, Chair
Shutesbury-Leverett Broadband Committee
Tel: 413 549 1193
web site: http://slbc.westernmass.us

On Apr 8, 2005, at 8:15 AM, matthew at the-spa.com wrote:

>    ** This message was posted by a Hidden-tech Member
>    ** being a Good Dobee and helping the group
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>
>
> no matter which provider you go with, the phone company still
> owns/controls the wire from your house to the local phone company
> switching office.
>
> matthew
>
>
>>
>>
>> ---- Original Message ----
>> From: florenceit at comcast.net
>> To:
>> Subject: Re: [Hidden-tech] Try Crocker (instead of Verizon)!
>> Date: Thu, 07 Apr 2005 23:15:26 -0400
>>
>>>   ** This message was posted by a Hidden-tech Member
>>>   ** being a Good Dobee and helping the group
>>>   ** by filling out the survey/skills
>>>   ** inventory in the member's area.
>>>   ** So Please signin today and add your information.
>>>
>>>
>>> That's sort of pretty much true ;) We once had a situation in
>> Holyoke
>>> last year where our Crocker DSL would have these reconnect issues-
>>> happened every 5 minutes , for 1-3 days STRAIGHT, then it'd be fine
>> for
>>> 3 weeks. Crocker did come out to verify it wasn't our equipment.
>> They
>>> put calls repeatedly into verizon for us, verizon repeatedly tested
>> the
>>> line and said it was fine ;) (THAT is my case for small business
>> right
>>> there). Crocker concurred there was a problem on our line, yet it
>> took
>>> 3-4 months to resolve. Granted they have more weight than I do with
>>> verizon, it was still a case of one little customer (Crocker in that
>>
>>> case) trying to be heard. We had 2 verizon techs come out to tell us
>> it
>>> was ok. the problem is you get these guys who can test a cable who
>> dont
>>> know a router from a doorknob and they're communicating to THEIR
>>> managers who dont know a human being from an invoice, who's relaying
>>
>>> messages back and forth. It's just a nightmare I know I don't have
>> to
>>> tell you folks.One day months later (after we were forced to change
>>> providers) a verizon tech found the issue in a box out on the street
>> (I
>>> forget what it was). That said I would go with Crocker and as noted
>> by
>>> others I also have many many clients using them for many years. Good
>>
>>> level of service, not bad support (in my opinion).  I would use them
>> at
>>> home or in my business anyday, and certainly that was a very unique
>> odd
>>> problem (just the sort of thing a large corporation likeVverizon
>> cannot
>>> deal with effectively).
>>>
>>> Aron Goldman wrote:
>>>
>>>> I am not a very technical person, but my understanding is that
>> Crocker
>>>> is able to go to the right people immediately, as opposed to the
>>>> experience one normally has with Verizon....
>>>
>>> -- 
>>>
>>> Thanks,
>>>
>>> Matt Lampiasi
>>> 413-303-9167
>>> http://florenceit.net
>>> Florence I.T. , Serving you and your community.
>>>
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