[Hidden-tech] Problem with gmail

[Allan Sirotkin]

Eli,
 On Hostgator I have a reseller account and have a number of sites. The Adagiochocolates email is still there. GoDaddy DNS MX record is sending mail to the Hostgator server okay. Square web developers thought SEO would work better if the domain purchased there pointed directly to Square. So they mov ed the DNS from Hostgator to GoDaddy. But I do not have email accounts on GoDaddy and they are expensive if I wanted to do that. But the only way I temporarily got the mail to work is to to use its.websitewelcome as the servers for sending and receiving in my client. This works but gmail seems to flag it and not deliver mail sent. Other than that it is functioning. But I need to fix it. When they moved the DNS I lost all my old mail and I really don’t want to have that happen again. 
 I willing to pay for some help on this. It is a bit over my head.

Thanks.

Allan

> On Jun 21, 2024, at 12:44 PM, Elijah Gwynn <eli at egwynn.com> wrote:
> 
> The Hostgator nameservers probably had a number of email-related DNS related records they were hosting for you which stopped being accessible when you switched to using GoDaddy's nameservers. Things should work again if you copy those records over to GoDaddy. As Rich mentioned, DMARC may be one of them. But you'll also at least want the MX record and probably one or more TXT records (for SPF and DKIM). If you can still sign into Hostgator, then you should be able to go into your DNS settings and see all of the records which are there and copy them all over.
> 
> Eli
> 
> On 20 Jun 2024, at 8:42, David Greenberg via Hidden-discuss wrote:
> 
> Hi,
> 
> For a new online and retail chocolate shop, we went with Square to do inventory and to host our online store. We had an existing site and emails through our Hostgator account. The domain is registered at GoDaddy. The Square developer had us move the DNS to GoDaddy so it would point directly to Square. This caused us to lose our email. We got it restored but not correctly. Mail comes and goes using the Hostgator server directly where cts.websitewelcome.com <http://cts.websitewelcome.com/> is the incoming and outgoing server. The problem is Gmail rejects mail sent this way. Any ideas on how to fix this problem would be greatly appreciated. Please contact Allan at asirotkin321 at gmail.com <mailto:asirotkin321 at gmail.com>. Thanks.
> 
> David
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