[Hidden-tech] Problem with gmail

[Elijah Gwynn]

The Hostgator nameservers probably had a number of email-related DNS 
related records they were hosting for you which stopped being accessible 
when you switched to using GoDaddy's nameservers. Things should work 
again if you copy those records over to GoDaddy. As Rich mentioned, 
DMARC may be one of them. But you'll also at least want the MX record 
and probably one or more TXT records (for SPF and DKIM). If you can 
still sign into Hostgator, then you should be able to go into your DNS 
settings and see all of the records which are there and copy them all 
over.

Eli

On 20 Jun 2024, at 8:42, David Greenberg via Hidden-discuss wrote:

> Hi,
>
> For a new online and retail chocolate shop, we went with Square to do
> inventory and to host our online store. We had an existing site and 
> emails
> through our Hostgator account. The domain is registered at GoDaddy. 
> The
> Square developer had us move the DNS to GoDaddy so it would point 
> directly
> to Square. This caused us to lose our email. We got it restored but 
> not
> correctly. Mail comes and goes using the Hostgator server directly 
> where
> cts.websitewelcome.com is the incoming and outgoing server. The 
> problem is
> Gmail rejects mail sent this way. Any ideas on how to fix this problem
> would be greatly appreciated. Please contact Allan at 
> asirotkin321 at gmail.com.
> Thanks.
>
> David

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