[Hidden-tech] WordPress login issues

[Jan Werner]

This sounds to me like some kind of firewall or DNS cache problem on the 
computer that you can't login from.

You did not specify the operating system, but for Windows I would start 
by flushing the DNS cache (ipfconfig /flushdns).  No doubt someone here 
can tell you how to do the same thing on a Mac.

If that doesn't work, you should start looking through your firewall 
settings, which will depend on the OS and firewall system used.

Jan Werner
____________

On 7/20/2021 1:53 PM, Julie Waggoner via Hidden-discuss wrote:
> Already added a new user, and they still can’t log into the site from 
> that computer with the new ID.
> 
> CAN log in from a different computer.
> 
> 
> I’m working with the host company and looking into potential problems 
> with a plugin – if I am able to resolve, will post the solution so 
> others can benefit.
> 
> Julie
> 
> *From:*Sam McClellan [mailto:sam at itabix.com]
> *Sent:* Tuesday, July 20, 2021 1:40 PM
> *To:* Julie Waggoner
> *Cc:* email list Hidden-Tech
> *Subject:* RE: [Hidden-tech] WordPress login issues
> 
> Question - can you log in with a different account on that computer, and 
> can you log in with that account on a different computer?
> 
> On Jul 20, 2021, at 12:48 PM, Julie Waggoner <jwaggoner at micablue.com 
> <mailto:jwaggoner at micablue.com>> wrote:
> 
> I apologize, I should have clarified even further – they cleared the 
> browser cache, AND tried with different browsers on that computer. No go.
> 
> Thanks for your input, Sam!
> Julie
> 
> *From:*Sam McClellan [mailto:sam at itabix.com]
> *Sent:* Tuesday, July 20, 2021 12:45 PM
> *To:* Julie Waggoner
> *Cc:* email list Hidden-Tech
> *Subject:* Re: [Hidden-tech] WordPress login issues
> 
> That sounds like a browser cache issue, I would either have them clear 
> the browser cache or try with a different browser.
> 
> Sam
> 
> On Jul 20, 2021, at 12:41 PM, Julie Waggoner via Hidden-discuss 
> <hidden-discuss at lists.hidden-tech.net 
> <mailto:hidden-discuss at lists.hidden-tech.net>> wrote:
> 
> I have a client who is – suddenly, within the past two weeks while I was 
> on vacation -- unable to log into WordPress from one specific computer 
> (unfortunately, the computer that they do most of their work on).
> 
> They can log in from their laptop, and from other computers within the 
> organization, but not their own computer.
> 
> This is not my area of expertise, so I’m doing a bunch of research in 
> order to help them (so far I’ve updated plugins and installed several 
> patches on the back end, checked the allowed list, and am about to 
> deactivate plugins to see if one of them is causing a problem – next up, 
> deactivating the theme)….
> …but if anyone has ideas or immediately knows what the issue might be, 
> I’m all ears!
> 
> Thank you!!
> Julie Waggoner
> MicaBlue Creative
> 
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