[Hidden-tech] WordPress login issues

[Sam McClellan]

> Is there anyway to change that machine's IP address?
Most networks have DHCP assigned IP's, I was trying to address that with 
ipconfig /renew but if each machine has a fixed IP it would make sense 
to try changing that, for sure.




*Sam McClellan*

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On 7/20/2021 2:30 PM, Robert Heller wrote:
> At Tue, 20 Jul 2021 12:46:57 -0400 Julie Waggoner <jwaggoner at micablue.com> wrote:
>
>> I apologize, I should have clarified even further – they cleared the
>> browser cache, AND tried with different browsers on that computer. No go.
> Did they clear the cookies?  Did they flush the stored password(s)?
>
> What OS?
>
> Is there anyway to change that machine's IP address?
>
>> Thanks for your input, Sam!
>> Julie
>>
>>
>>
>> From: Sam McClellan [mailto:sam at itabix.com]
>> Sent: Tuesday, July 20, 2021 12:45 PM
>> To: Julie Waggoner
>> Cc: email list Hidden-Tech
>> Subject: Re: [Hidden-tech] WordPress login issues
>>
>>
>>
>> That sounds like a browser cache issue, I would either have them clear the browser cache or try with a different browser.
>>
>> Sam
>>
>> On Jul 20, 2021, at 12:41 PM, Julie Waggoner via Hidden-discuss <hidden-discuss at lists.hidden-tech.net> wrote:
>>
>> I have a client who is – suddenly, within the past two weeks while I was on vacation -- unable to log into WordPress from one specific computer (unfortunately, the computer that they do most of their work on).
>>
>> They can log in from their laptop, and from other computers within the organization, but not their own computer.
>>
>>
>>
>> This is not my area of expertise, so I’m doing a bunch of research in order to help them (so far I’ve updated plugins and installed several patches on the back end, checked the allowed list, and am about to deactivate plugins to see if one of them is causing a problem – next up, deactivating the theme)….
>> …but if anyone has ideas or immediately knows what the issue might be, I’m all ears!
>>
>> Thank you!!
>> Julie Waggoner
>> MicaBlue Creative
>>
>>
>>
>>
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