That sounds like a browser cache issue, I would either have them clear the browser cache or try with a different browser. Sam On Jul 20, 2021, 12:41 PM, at 12:41 PM, Julie Waggoner via Hidden-discuss <hidden-discuss at lists.hidden-tech.net> wrote: >I have a client who is - suddenly, within the past two weeks while I >was on >vacation -- unable to log into WordPress from one specific computer >(unfortunately, the computer that they do most of their work on). > >They can log in from their laptop, and from other computers within the >organization, but not their own computer. > > > >This is not my area of expertise, so I'm doing a bunch of research in >order >to help them (so far I've updated plugins and installed several patches >on >the back end, checked the allowed list, and am about to deactivate >plugins >to see if one of them is causing a problem - next up, deactivating the >theme).. >.but if anyone has ideas or immediately knows what the issue might be, >I'm >all ears! > >Thank you!! >Julie Waggoner >MicaBlue Creative > > > >-- >This email has been checked for viruses by Avast antivirus software. >https://www.avast.com/antivirus > > >------------------------------------------------------------------------ > >_______________________________________________ >Hidden-discuss mailing list - home page: http://www.hidden-tech.net >Hidden-discuss at lists.hidden-tech.net > >You are receiving this because you are on the Hidden-Tech Discussion >list. >If you would like to change your list preferences, Go to the Members >page on the Hidden Tech Web site. >http://www.hidden-tech.net/members -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20210720/d8502045/attachment.html>