[Hidden-tech] WordPress login issues

[Julie Waggoner]

I realized I should clarify how the problem presents itself: the client is
able to access the login page, and enter their UN and PW. 

Then it "thinks about it for a while" and resets to the login page without
actually logging in.

Julie

 

From: Julie Waggoner [mailto:jwaggoner at micablue.com] 
Sent: Tuesday, July 20, 2021 12:15 PM
To: hidden-discuss at lists.hidden-tech.net
(Hidden-discuss at lists.hidden-tech.net)
Subject: WordPress login issues

 

I have a client who is - suddenly, within the past two weeks while I was on
vacation -- unable to log into WordPress from one specific computer
(unfortunately, the computer that they do most of their work on).

They can log in from their laptop, and from other computers within the
organization, but not their own computer.

 

This is not my area of expertise, so I'm doing a bunch of research in order
to help them (so far I've updated plugins and installed several patches on
the back end, checked the allowed list, and am about to deactivate plugins
to see if one of them is causing a problem - next up, deactivating the
theme)..
.but if anyone has ideas or immediately knows what the issue might be, I'm
all ears!

Thank you!!
Julie Waggoner
MicaBlue Creative



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