[Hidden-tech] Looking for advice about carriers for mobile phone

[Lynne Rudie]

Hello Hidden Techies
	I am writing because I need to end my relationship with Verizon and find a better carrier and contract for my mobile phone, which is now my only phone. 
	I eliminated my land line several months ago. I won’t bore you with the details of dysfunction I have experienced trying to straighten out the invoicing for the existing mobile and the non-existent land line. No doubt I am not the only person who has had this experience and it continues after 3 different people at Verizon had assured me all was well.
	This morning I was woken up by a call from (supposedly) Verizon saying my account had been discontinued for “verification.”  I spent more than half an hour on hold waiting to get a  real person to talk to me without any luck and decided I was done with Verizon.

	I would be very grateful for advice (pro and con) about other carriers who have good coverage, good customer service, and reasonable rates. 
	What I am looking for is an unlimited talk and text plan for one iPhoneSE and an Apple Watch. I want to keep the phone number I have now and I don’t need a second line. I am a senior citizen and I see that Consumer Cellular and T-Mobile have “55+” plans but it doesn’t look as though they are unlimited talk and text. 
	Some of the carriers offer a new phone as a perk on a new account. Is that a good deal or does it not work out to be as beneficial as they say it will be?
	I don’t need wifi (I am sharing an account with my tenant and it works very well). 
	And, because we don’t always know what questions to ask until it’s too late, what else should I be thinking about?

	Thanks so much everyone! Happy New Year!
	Lynne



Lynne Rudié Graphic Design
413/834-0889

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