[Hidden-tech] Gaia Host has gone AWOL; any advice?

Erik Amlee erik at yesexactly.com
Wed May 1 00:08:42 UTC 2019


We also have some clients that have domains or services through GaiaHost, and last contact with them was late 2018 as well. 

It is a tricky situation - the client would need to prove ownership of the domain to facilitate a transfer to a different registrar, either with access to the domain account to provide a transfer code or listed as an Admin Contact on the WHOIS record. A website at the domain with corroborating business  information would not count (as the response from GoDaddy bears out). 

Yes Exactly provides managed WordPress and Drupal hosting and can facilitate the transfer of the domain, web and mail services. 

Erik Amlee

Principal & CEO
_______________________________
Yes Exactly, Inc. | yesexactly.com | 413.325.8251

> On Apr 30, 2019, at 4:44 PM, hidden-discuss-request at lists.hidden-tech.net wrote:
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> Today's Topics:
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>   1. Re: Gaia Host has gone AWOL; any advice? (Aaron E-J)
>   2. Re: Gaia Host has gone AWOL; any advice? (Rich Roth)
> 
> 
> ----------------------------------------------------------------------
> 
> Message: 1
> Date: Tue, 30 Apr 2019 19:29:08 -0400
> From: Aaron E-J <the at otherrealm.org>
> To: hidden-discuss at lists.hidden-tech.net
> Subject: Re: [Hidden-tech] Gaia Host has gone AWOL; any advice?
> Message-ID: <221913c2-3d13-4986-132a-c217d3cb68eb at otherrealm.org>
> Content-Type: text/plain; charset="utf-8"
> 
> Here is the WhoIs info for gaiahost.coop, it has a phone number and
> other contact info
> Domain Name: GAIAHOST.COOP
> Registry Domain ID: D7883428-CNIC
> Registrar WHOIS Server: whois.domains.coop
> Registrar URL:
> Updated Date: 2016-07-12T13:59:18.0Z
> Creation Date: 2004-08-11T10:22:09.0Z
> Registry Expiry Date: 2017-08-11T23:59:59.0Z
> Registrar: Domains.COOP
> Registrar IANA ID: 465
> Domain Status: ok https://icann.org/epp#ok
> Registry Registrant ID: C70227556-CNIC
> Registrant Name: Charles Strader Sweethill
> Registrant Organization: Gaia Host Collective, LLC
> Registrant Street: PO Box 622
> Registrant City: Greenfield
> Registrant State/Province: Massachusetts
> Registrant Postal Code: 01302
> Registrant Country: US
> Registrant Phone: +1.8006728060
> Registrant Fax: +00.0000000
> Registrant Email: online at gaiahost.coop
> Registry Admin ID: C70227556-CNIC
> Admin Name: Charles Strader Sweethill
> Admin Organization: Gaia Host Collective, LLC
> Admin Street: PO Box 622
> Admin City: Greenfield
> Admin State/Province: Massachusetts
> Admin Postal Code: 01302
> Admin Country: US
> Admin Phone: +1.8006728060
> Admin Fax: +00.0000000
> Admin Email: online at gaiahost.coop
> Registry Tech ID: C70227556-CNIC
> Tech Name: Charles Strader Sweethill
> Tech Organization: Gaia Host Collective, LLC
> Tech Street: PO Box 622
> Tech City: Greenfield
> Tech State/Province: Massachusetts
> Tech Postal Code: 01302
> Tech Country: US
> Tech Phone: +1.8006728060
> Tech Fax: +00.0000000
> Tech Email: online at gaiahost.coop
> Name Server: NS1.GAIAHOST.COOP
> Name Server: NS2.GAIAHOST.COOP
> Name Server: NS3.GAIAHOST.COOP
> Name Server: NS4.GAIAHOST.COOP
> DNSSEC: unsigned
> Registry Billing ID: C70227556-CNIC
> Billing Name: Charles Strader Sweethill
> Billing Organization: Gaia Host Collective, LLC
> Billing Street: PO Box 622
> Billing City: Greenfield
> Billing State/Province: Massachusetts
> Billing Postal Code: 01302
> Billing Country: US
> Billing Phone: +1.8006728060
> Billing Fax: +00.0000000
> Billing Email: online at gaiahost.coop
> Registrar Abuse Contact Email: violetta at domains.coop
> Registrar Abuse Contact Phone: +44.1865403136
> URL of the ICANN Whois Inaccuracy Complaint Form:
> https://www.icann.org/wicf/
>>>> Last update of WHOIS database: 2017-07-13T06:35:55.0Z <<<
> For more information on Whois status codes, please visit
> https://icann.org/epp
> IMPORTANT NOTE: The format of WHOIS records changed on March 1, 2017.
> For more information, please visit:
> https://www.centralnic.com/company/news/2016/changes-to-whois
> This whois service is provided by CentralNic Ltd and only contains
> information pertaining to Internet domain names registered by our
> our customers. By using this service you are agreeing (1) not to use any
> information presented here for any purpose other than determining
> ownership of domain names, (2) not to store or reproduce this data in
> any way, (3) not to use any high-volume, automated, electronic processes
> to obtain data from this service. Abuse of this service is monitored and
> actions in contravention of these terms will result in being permanently
> blacklisted. All data is (c) CentralNic Ltd https://www.centralnic.com/
> Access to the whois service is rate limited. For more information, please
> see https://registrar-console.centralnic.com/pub/whois_guidance.
> 
> Aaron E-J
> The Other Realm LLC
> http://otherrealm.org
> http://theotherrealm.org (Blog)
> 
> On 2019-04-30 7:15 PM, Rich Roth via Hidden-discuss wrote:
>> 
>> GoDaddy is copping out (as usual) -- I'd say check out the ICANN
>> rules, they oversee the domain name process,
>> not Gaia nor GoDaddy
>> 
>> Look here: https://www.icann.org/registrants
>> 
>> Does anyone have any leads on the Gaia Host people ??
>> 
>> Rich
>> 
>> On 4/30/2019 4:41 PM, Anne Campbell via Hidden-discuss wrote:
>>> Hello, Hidden-Techies,
>>> 
>>> A few of my clients have worked with Gaia Host for either Web hosting
>>> or domain name registration or both. In the last six months,
>>> communication from Gaia Host has slowed to a trickle and then
>>> completely stopped. I haven't found anyone who's heard from them
>>> since January.
>>> 
>>> I now have several clients whose domain names are going to expire
>>> soon, but they're registered through Gaia Host's GoDaddy account.
>>> 
>>> GoDaddy just says, "The domain names are registered to Gaia Host fair
>>> and square, so there's nothing we can do. Take them to court and then
>>> call us back."
>>> 
>>> Has anyone been in this situation, either with Gaia Host or another
>>> host/registrar? What do you do when the owner of your business's
>>> domain name simply stops responding?
>>> 
>>> Thanks -
>>> Anne Campbell
>>> 
>>> -- 
>>> Anne Campbell, info at annecampbelldesign.com
>>> <mailto:info at annecampbelldesign.com>
>>> https://www.annecampbelldesign.com/ <http://www.annecampbelldesign.com/>
>>> 
>>> _______________________________________________
>>> Hidden-discuss mailing list - home page: http://www.hidden-tech.net
>>> Hidden-discuss at lists.hidden-tech.net
>>> 
>>> You are receiving this because you are on the Hidden-Tech Discussion list.
>>> If you would like to change your list preferences, Go to the Members
>>> page on the Hidden Tech Web site.
>>> http://www.hidden-tech.net/members
>> 
>> _______________________________________________
>> Hidden-discuss mailing list - home page: http://www.hidden-tech.net
>> Hidden-discuss at lists.hidden-tech.net
>> 
>> You are receiving this because you are on the Hidden-Tech Discussion list.
>> If you would like to change your list preferences, Go to the Members
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> ------------------------------
> 
> Message: 2
> Date: Tue, 30 Apr 2019 19:44:11 -0400
> From: Rich Roth <rich at on-the-net.com>
> To: hidden-discuss at lists.hidden-tech.net
> Subject: Re: [Hidden-tech] Gaia Host has gone AWOL; any advice?
> Message-ID: <ac631f89-c82f-cdd9-31b1-c0fa0bca4281 at tnrglobal.com>
> Content-Type: text/plain; charset="utf-8"; Format="flowed"
> 
> same number as on the web site:? Also this lists Charles: 
> http://gaiahost.coop/about-us/worker-cooperative
> 
> Here is another email for him: Charles at be.coop <mailto:Charles at be.coop>
> 
> On 4/30/2019 7:29 PM, Aaron E-J via Hidden-discuss wrote:
>> Here is the WhoIs info for gaiahost.coop, it has a phone number and 
>> other contact info
>> Domain Name: GAIAHOST.COOP
>> Registry Domain ID: D7883428-CNIC
>> Registrar WHOIS Server: whois.domains.coop
>> Registrar URL:
>> Updated Date: 2016-07-12T13:59:18.0Z
>> Creation Date: 2004-08-11T10:22:09.0Z
>> Registry Expiry Date: 2017-08-11T23:59:59.0Z
>> Registrar: Domains.COOP
>> Registrar IANA ID: 465
>> Domain Status: ok https://icann.org/epp#ok
>> Registry Registrant ID: C70227556-CNIC
>> Registrant Name: Charles Strader Sweethill
>> Registrant Organization: Gaia Host Collective, LLC
>> Registrant Street: PO Box 622
>> Registrant City: Greenfield
>> Registrant State/Province: Massachusetts
>> Registrant Postal Code: 01302
>> Registrant Country: US
>> Registrant Phone: +1.8006728060
>> Registrant Fax: +00.0000000
>> Registrant Email: online at gaiahost.coop
>> Registry Admin ID: C70227556-CNIC
>> Admin Name: Charles Strader Sweethill
>> Admin Organization: Gaia Host Collective, LLC
>> Admin Street: PO Box 622
>> Admin City: Greenfield
>> Admin State/Province: Massachusetts
>> Admin Postal Code: 01302
>> Admin Country: US
>> Admin Phone: +1.8006728060
>> Admin Fax: +00.0000000
>> Admin Email: online at gaiahost.coop
>> Registry Tech ID: C70227556-CNIC
>> Tech Name: Charles Strader Sweethill
>> Tech Organization: Gaia Host Collective, LLC
>> Tech Street: PO Box 622
>> Tech City: Greenfield
>> Tech State/Province: Massachusetts
>> Tech Postal Code: 01302
>> Tech Country: US
>> Tech Phone: +1.8006728060
>> Tech Fax: +00.0000000
>> Tech Email: online at gaiahost.coop
>> Name Server: NS1.GAIAHOST.COOP
>> Name Server: NS2.GAIAHOST.COOP
>> Name Server: NS3.GAIAHOST.COOP
>> Name Server: NS4.GAIAHOST.COOP
>> DNSSEC: unsigned
>> Registry Billing ID: C70227556-CNIC
>> Billing Name: Charles Strader Sweethill
>> Billing Organization: Gaia Host Collective, LLC
>> Billing Street: PO Box 622
>> Billing City: Greenfield
>> Billing State/Province: Massachusetts
>> Billing Postal Code: 01302
>> Billing Country: US
>> Billing Phone: +1.8006728060
>> Billing Fax: +00.0000000
>> Billing Email: online at gaiahost.coop
>> Registrar Abuse Contact Email: violetta at domains.coop
>> Registrar Abuse Contact Phone: +44.1865403136
>> URL of the ICANN Whois Inaccuracy Complaint Form: 
>> https://www.icann.org/wicf/
>>>>> Last update of WHOIS database: 2017-07-13T06:35:55.0Z <<<
>> For more information on Whois status codes, please visit 
>> https://icann.org/epp
>> IMPORTANT NOTE: The format of WHOIS records changed on March 1, 2017.
>> For more information, please visit:
>> https://www.centralnic.com/company/news/2016/changes-to-whois
>> This whois service is provided by CentralNic Ltd and only contains
>> information pertaining to Internet domain names registered by our
>> our customers. By using this service you are agreeing (1) not to use any
>> information presented here for any purpose other than determining
>> ownership of domain names, (2) not to store or reproduce this data in
>> any way, (3) not to use any high-volume, automated, electronic processes
>> to obtain data from this service. Abuse of this service is monitored and
>> actions in contravention of these terms will result in being permanently
>> blacklisted. All data is (c) CentralNic Ltd https://www.centralnic.com/
>> Access to the whois service is rate limited. For more information, please
>> see https://registrar-console.centralnic.com/pub/whois_guidance.
>> Aaron E-J
>> The Other Realm LLC
>> http://otherrealm.org
>> http://theotherrealm.org  (Blog)
>> On 2019-04-30 7:15 PM, Rich Roth via Hidden-discuss wrote:
>>> 
>>> GoDaddy is copping out (as usual) -- I'd say check out the ICANN 
>>> rules, they oversee the domain name process,
>>> not Gaia nor GoDaddy
>>> 
>>> Look here: https://www.icann.org/registrants
>>> 
>>> Does anyone have any leads on the Gaia Host people ??
>>> 
>>> Rich
>>> 
>>> On 4/30/2019 4:41 PM, Anne Campbell via Hidden-discuss wrote:
>>>> Hello, Hidden-Techies,
>>>> 
>>>> A few of my clients have worked with Gaia Host for either Web 
>>>> hosting or domain name registration or both. In the last six months, 
>>>> communication from Gaia Host has slowed to a trickle and then 
>>>> completely stopped. I haven't found anyone who's heard from them 
>>>> since January.
>>>> 
>>>> I now have several clients whose domain names are going to expire 
>>>> soon, but they're registered through Gaia Host's GoDaddy account.
>>>> 
>>>> GoDaddy just says, "The domain names are registered to Gaia Host 
>>>> fair and square, so there's nothing we can do. Take them to court 
>>>> and then call us back."
>>>> 
>>>> Has anyone been in this situation, either with Gaia Host or another 
>>>> host/registrar? What do you do when the owner of your business's 
>>>> domain name simply stops responding?
>>>> 
>>>> Thanks -
>>>> Anne Campbell
>>>> 
>>>> -- 
>>>> Anne Campbell, info at annecampbelldesign.com 
>>>> <mailto:info at annecampbelldesign.com>
>>>> https://www.annecampbelldesign.com/ <http://www.annecampbelldesign.com/>
>>>> 
>>>> _______________________________________________
>>>> Hidden-discuss mailing list - home page:http://www.hidden-tech.net
>>>> Hidden-discuss at lists.hidden-tech.net
>>>> 
>>>> You are receiving this because you are on the Hidden-Tech Discussion list.
>>>> If you would like to change your list preferences, Go to the Members
>>>> page on the Hidden Tech Web site.
>>>> http://www.hidden-tech.net/members
>>> 
>>> _______________________________________________
>>> Hidden-discuss mailing list - home page:http://www.hidden-tech.net
>>> Hidden-discuss at lists.hidden-tech.net
>>> 
>>> You are receiving this because you are on the Hidden-Tech Discussion list.
>>> If you would like to change your list preferences, Go to the Members
>>> page on the Hidden Tech Web site.
>>> http://www.hidden-tech.net/members
>> 
>> 
>> _______________________________________________
>> Hidden-discuss mailing list - home page: http://www.hidden-tech.net
>> Hidden-discuss at lists.hidden-tech.net
>> 
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