[Hidden-tech] how to replace domain owner / contact when original owner / contact is no longer with us......

[Sam McClellan]

It's possible that moving the domain to another account has triggered 
the "no transfer for 60 days" ICANN rule, so between that and not having 
access to the contact email means you probably can't transfer it for a 
while. I would pursue continued conversations with namecheap (maybe you 
can escalate to someone who is more reasonable), as well as Rich's 
recommendation of the About Lost Domain Names processes he linked to here
https://www.icann.org/resources/pages/lost-domain-names

> If you can unlock the domain transfer it to another registar that you 
> can work with, such as register.com.
I have to say, in my experience register.com is the most expensive of 
the large registrars and they do every nasty thing they can to prevent 
domains from transferring out, I'd strongly suggest avoiding them. 
Typically, domain.com comes out on top of best registrars, their domains 
are $10 compared to register.com's price was $35 back when they posted 
it, and they've now made it much harder to find out how much renewals 
are (they offer a cheap first year to suck you in) but you can be sure 
it's $35 or more. Other add-ons like domain protection are similarly 
super expensive. Network Solutions is almost as bad, although my 
experience is that they've stopped trying so hard to prevent transfer 
outs in the past few years.

Sam
--
Sam McClellan
Itabix, Inc
Web Development, Hosting and Domain Registration
sam at itabix.com
http://itabix.com
Main - 413.587.4600
Toll-free - 877-7ITABIX (877.748.2249)
On 6/6/2019 11:14 AM, David Korpiewski via Hidden-discuss wrote:
>
> If you can unlock the domain transfer it to another registar that you 
> can work with, such as register.com.
>
> When you transfer it, you can change the domain ownership information.
>
> On 6/6/2019 9:40 AM, Donald M Stevens via Hidden-discuss wrote:
>>
>> Good morning all,
>>
>> I have a client who needs to change the contact person / owner 
>> information for their domain.
>>
>> They use “namecheap.com” (guess the name tells you what you get)
>>
>> Anyway,
>>
>> The person who setup the domain years ago, is no longer with us and 
>> there is no way to contact this person.
>>
>> The client’s domain registration ran out, they had no email and no 
>> domain access.
>>
>> I was able to open an account in my name with “namecheap”, pay the 
>> domain fee for this domain, now they get emails and access to their 
>> website.
>>
>> So, they let me pay for the domain registration, but won’t let me or 
>> my client change the contact information without talking to the 
>> original owner.
>>
>> “namecheap” did say we could take legal action. (What?, do we take 
>> “namecheap” to court?, do we take the original owner, that we can’t 
>> reach, to court? “namecheap” doesn’t have any answers)
>>
>> Does anyone know a way around this?
>>
>> My client would like to change the contact information on their 
>> domain. (but they currently do not have authorization)
>>
>> Thanks!
>>
>> Don
>>
>> **
>>
>> *TFI Technologies*
>>
>> /“we are here to help you….”///
>>
>> 329 Pease Road
>>
>> East Longmeadow, MA 01028
>>
>> Office: 413.308.4511
>>
>> Cell / Text: 860.614.4153
>>
>> Email:dstevens at tryandfindit.com <mailto:dstevens at tryandfindit.com>
>>
>> LinkedIn:linkedin.com/in/don-stevens-504aa6b 
>> <https://www.linkedin.com/in/don-stevens-504aa6b?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3Bzo%2BD4wDfQ%2FCDVF26QLPsXw%3D%3D>
>>
>> Skype: tryandfindit
>>
>>
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> -- 
> --
>
> ============================================
> David Korpiewski
> Software Specialist II
> CICS - UMASS Amherst
> 413-545-4319
> ============================================
>
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