[Hidden-tech] VOIP Suggestions to Replace Once Good Now Awful Vonage

Chris Duncan, GISmatters duncan at gismatters.com
Wed Aug 28 16:18:30 UTC 2019


I'm new to VOIP but so far entirely happy with the service I'm getting 
from callcentric.com for my business line, recommended to me by a friend 
who happens to be a telecom technical consultant. I've only got a single 
phone number with them, and an unlimited USA/Canada plan for $20/mo plus 
$5/mo for incoming, plus a ~$50 ATA/router. I know I could add 
additional lines, although I don't know enough to say that they are a 
good choice for a larger enterprise -- I'd suggest you take at least a 
look and see whether it looks worth inquiring.

We are moving to Spain (hence the transfer of our landlines to VOIP) and 
out of interest/comparison moved our residential line to a different 
provider, Ooma, who also appear to support larger business needs. They 
have a very different business model, at least for the residential 
service: pay $100 up front for the device and the service is taxes-only 
(~$5/mo) "forever"... we'll see how long "forever" lasts. Again, totally 
happy with the quality and service so far.

Maybe neither of these suits your needs but thought it worth passing 
along. Now we've got a plane to catch! Cheers,

Chris


On 8/28/19 6:03 AM, Rob Laporte via Hidden-discuss wrote:
> Hi All,
> 
> Emily Dickenson's "The soul selects her own society" has me ditching any 
> businesses that manifests a pattern of poor management and doesn't own 
> up to failures. The VOIP service Vonage has joined the sadly swelling 
> ranks of such businesses these days. Vonage was excellent for years, but 
> recently they outright lied about a need to upgrade, which process cost 
> ~$1400 in employee time and my lost billable time. Although, after hours 
> of trying to get in touch with a manager, they admitted to the lies, 
> they have offered no recompense. Vonage's 1 star and tons of complaints 
> at BBB shows that HT'ers should beware of Vonage, and of course don't 
> chose them if you seek such a solution.
> 
> So, my firm begins searching for a new VOIP (Voice Over Internet 
> Protocol telephone service). We'll consider Comcast, but I know there 
> are less expensive and perhaps better solutions out there.
> 
> FYI, thanks again for everyone's recommendations about a good local 
> bank. Yesterday, we completed the move from the failing ESB to the by 
> far most recommended Greenfield Savings Bank.
> 
> Best Regards,
> 
> 
> Rob Laporte| SEO Specialist, CEO
> 
> DISC, Inc. - Making Websites Make Money
> 
> 413-584-6500
> 
> rob at 2disc.com <mailto:rob at 2disc.com>
> 
> www.2disc.com <https://www.2disc.com/>
> 
> 
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-- 

Chris Duncan, Ph.D.
President, GISmatters
duncan at gismatters.com

http://www.gismatters.com/

Tel: +1 413.549.2052
Fax: +1 413.658.0346

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Amherst, MA 01002


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