[Hidden-tech] JOB: Mobile Device and Computer Repair Technician

[Kiernan Gulick-Sherrill]

Green Earth Computers is seeking a skilled computer and mobile device
technician who is able to repair iPhone, Android, and Windows Mobile
phones, tablets (iPads/Android), and iPods, as well as computer repair
tasks. We are seeking a candidate who is excited to work in a rapidly
expanding small business, and passionate about the local community.

*Job Responsibilities:*

   - Troubleshoot, diagnose, and repair smartphone, tablet, and computer
   hardware & software


   - Contact customers as required via phone, email, etc.


   - Reply promptly to all customer phone and email inquiries


   - Update and close all service calls promptly and thoroughly


   - Record detailed notes on current job status


   - Relate to customers what was done to their devices in a clear and
   understandable manner


   - Train/educate customers in the use of their devices in a friendly and
   patient manner

*Required Qualifications:*

   - Excellent customer service skills


   - Experience working on a small team with other technicians


   - Easily able to complete set tasks with minimal supervision,
   self-motivated with a high standard of quality work


   - Comfortable going into customer's homes if needed for support calls


   - Reliable transportation to and from Northampton

*Additional Experience Preferred:*

   - Two or more years of professional experience troubleshooting,
   diagnosing, and repairing smartphone and tablet hardware* Experience
   repairing of a variety of game consoles


   - Background in computer hardware and software repair

We are an equal opportunity employer, and invested in supporting a lively,
pleasant, and inclusive atmosphere. We support green business solutions,
local small business economy, and open-minded, open-hearted, creative free
thinkers.

If this sounds like an atmosphere you would like to work in, please contact
us via email with:

   - Resume


   - References


   - Certifications/Relevant education (if applicable).

This position is full-time. We offer flexible holiday, vacation, and sick
time, with growth potential and possible profit share bonuses. Salary is
industry-competitive and commensurate with experience and references.

We offer flexible holiday, vacation, and sick time, with growth potential
and possible profit share bonuses. Salary is industry-competitive and
commensurate with experience and references.

Job Type: Full-time

Kiernan Gulick-Sherrill
Green Earth Computers - Computer & Smartphone Repair

20A Crafts Ave

Northampton, MA 01060

www.greenearthpc.us
413-282-8324



See what people are saying -- Check us out on Yelp!
<http://www.yelp.com/biz/green-earth-computers-northampton-4>
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