[Hidden-tech] external HD repair

Kiernan Gulick-Sherrill kiernan at greenearthpc.us
Fri Jun 10 11:54:46 EDT 2016


We actually stock external enclosures here in the shop. If you want to
swing by with the drive we can pull it out of the box and put it in a new
enclosure for you.

My only worry is that depending on the model, some of the Western Digital
externals use hardware based encryption so that the drives dont work
outside of the box they were made with (which is why we have stopped ever
recommending most WD or Seagate, etc externals).

Kiernan Gulick-Sherrill
Green Earth Computers - Computer & Smartphone Repair

kiernan at greenearthpc.us

See what people are saying -- Check us out on Yelp!

On Fri, Jun 10, 2016 at 10:42 AM, Dede <dede at dedewilson.com> wrote:

> well I went to back up today and the connection to the HD (the opposite
> end of the USB) wasn’t going into the HD and then I saw that the female
> connector in the HD was completely loose and now literally IN the HD
> rattling around. It’s a WD HD with what looks like no screws or way to get
> in there! Any ideas folks? I tried to pry off one of the rubber legs/pads
> because someone said the screws might be under there, but they don’t seem
> pry-able so I don’t think there is anything there. The unit is like a box
> with a cover if that makes sense….like there is one piece with an outer
> piece that slides into place sealing it shut all the way around...
> Dede
> *Dédé Wilson*bakepedia.com <http://www.bakepedia.com>
> *ask me about the low-FODMAP diet*
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