[Hidden-tech] Olivernetko & sudden Mac shutdown

Catamount lion at catamount.net
Tue Jun 7 14:31:21 EDT 2016

These definitely sound like two separate issues.

Your MBP may be covered under this Repair Extension Program:

It sounds like you successfully purged Olivernetko.

          Holleran Greenburger
          Catamount Computer
          56 Bridge St
          Shelburne Falls, MA 01370
          413-625-2839     lion at catamount.net

On 6/6/16 5:24 PM, Stacy Kontrabecki wrote:
> I've been meaning to ask since January:
> In December I reset my MacBook Pro to factory settings. Put in new
> battery. Reinstalled all applications. Sweet. Everything ran quickly and
> smoothly, until
> in February my computer would unexpectedly shut completely down for no
> apparent reason. Sometimes this would happen almost immediately after
> turning the computer on from an 100% powered-down state.  Sometimes it
> happens when I'm typing in Word. An icon for Olivernetko appeared in the
> app bar at the bottom of the screen and, after googling, I thought I
> removed this intruder. I never clicked on the icon.
> I still have unexpected shutdowns of the computer. It's scary,
> especially when I'm with a client or in the middle of typing a report.
> What do I do? I can't remember what exactly I did to remove the icon and
> background files back in February. I believe I did the manual removal of
> launchagent files and extensions from Safari per this website, as they
> don't exist. http://www.precisesecurity.com/adware/how-to-remove-olivernetko
> Maybe these are two separate problems. Maybe Olivernetko is gone. I'm
> thinking that maybe the shutdowns started after I removed what I could
> re: Olivernetko files.
> I have several of the failure reports from the sudden shutdowns, if
> there is anyone out there who can decipher them to help fix this problem.
> Thank you.
> Stacy
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