These definitely sound like two separate issues. Your MBP may be covered under this Repair Extension Program: https://www.apple.com/support/macbookpro-videoissues/ It sounds like you successfully purged Olivernetko. Holleran Greenburger Catamount Computer 56 Bridge St Shelburne Falls, MA 01370 413-625-2839 lion at catamount.net On 6/6/16 5:24 PM, Stacy Kontrabecki wrote: > I've been meaning to ask since January: > > In December I reset my MacBook Pro to factory settings. Put in new > battery. Reinstalled all applications. Sweet. Everything ran quickly and > smoothly, until > > in February my computer would unexpectedly shut completely down for no > apparent reason. Sometimes this would happen almost immediately after > turning the computer on from an 100% powered-down state. Sometimes it > happens when I'm typing in Word. An icon for Olivernetko appeared in the > app bar at the bottom of the screen and, after googling, I thought I > removed this intruder. I never clicked on the icon. > > I still have unexpected shutdowns of the computer. It's scary, > especially when I'm with a client or in the middle of typing a report. > > What do I do? I can't remember what exactly I did to remove the icon and > background files back in February. I believe I did the manual removal of > launchagent files and extensions from Safari per this website, as they > don't exist. http://www.precisesecurity.com/adware/how-to-remove-olivernetko > > Maybe these are two separate problems. Maybe Olivernetko is gone. I'm > thinking that maybe the shutdowns started after I removed what I could > re: Olivernetko files. > > I have several of the failure reports from the sudden shutdowns, if > there is anyone out there who can decipher them to help fix this problem. > > Thank you. > > Stacy > > _______________________________________________ > Hidden-discuss mailing list - home page: http://www.hidden-tech.net > Hidden-discuss at lists.hidden-tech.net > > You are receiving this because you are on the Hidden-Tech Discussion list. > If you would like to change your list preferences, Go to the Members > page on the Hidden Tech Web site. > http://www.hidden-tech.net/members > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20160607/888bdc55/attachment.html -------------- next part -------------- A non-text attachment was scrubbed... Name: Logo_Email.png Type: image/png Size: 22543 bytes Desc: not available Url : http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20160607/888bdc55/attachment.png