[Hidden-tech] 404 Error that "shouldn't be there"

[Rich Roth - Webmaster]

I can't get a clean read on the issue, which is part of the problem,
however I'm pretty sure the godaddy name servers are responding with 
inconsistant host IP
for your site AND they fixed it by putting an 302 redirect to the right one,
which trips over the inconsistancy,  net-net it's a godaddy issue.

Someone here can probably do a better dns diagnostic on the dns.
What you can do is login to your site directly in a file browser and 
check for a .htaccess redirect

Here is a good example of what I found, this is 2 requests for web site 
header, in rapid fire:

# lynx -head  -dump http://www.damonanddede.com/
HTTP/1.1 302 Found
Connection: close
Pragma: no-cache
cache-control: no-cache
Location: /


lynx -head  -dump http://www.damonanddede.com/
HTTP/1.1 404 Not Found
Content-Type: text/html; charset=utf-8
Content-Length: 964
Vary: Accept-Encoding
Server: DPS/0.1.5
Date: Fri, 29 May 2015 00:03:17 GMT
Connection: close

On 5/28/2015 7:28 PM, Dede wrote:
>
>
>
>
> OK here are the facts. See if you can see this site in Safari or 
> otherwise, please.
>
> http://www.damonanddede.com/home.html
>
> I’ve had this domain for a while. It was built on a template/web 
> builder from GoDaddy. Last week someone alerted me to the fact that 
> the CONTACT form wasn’t working. This form had come with the template, 
> unaltered by me.
>
> Called GoDaddy. They confirmed it wasn’t working. Said something about 
> changing up the email that the form was going to so I gave them an 
> alternate addy. While on the phone with them, it was fixed. Then all 
> of a sudden I couldn’t access the site. They said it shouldn’t have 
> had anything to do with the email change (yet it happened at exact 
> same time). They also said it was a Safari issue that would resolve on 
> its own (this due to the fact that I could access site in Chrome but 
> not Safari).
>
> Now its 2 days later and it still has 404 error in Safari. Now their 
> techs are saying the 404 message shouldn’t be there at all because it 
> would never come up with a template/web builder situation. They had me 
> run a trace route and the error that came up (command not found) they 
> say shouldn’t have come up and doesn’t make sense. I know nothing 
> about this, so didn’t know how to respond.
>
> They are telling me its a local problem to me. HOWEVER it isn’t just 
> me thats having this problem. Others have told me they can’t access 
> the site either. They still say its local then say its my 
> Verizon/broadband issue and to call them. I call them and they say, 
> no, obviously it isn’t just my connection since others are having 
> issues and I should call GoDaddy back and if GoDaddy wants I can call 
> Verizon Tier 2 with them on the phone…GoDaddy again says this isn’t 
> their issue since they can’t duplicate it and doesn’t want to call 
> Verizon with me LOL.
>
> So I’m stuck. What do I do now? Caches cleared, of course.
>
> Any ideas?
>
> Dede
>
>
>
> *Dédé Wilson*
> Founder | *Bakepedia - The Baker's Resource *®
> dede at bakepedia.com <mailto:dede at bakepedia.com>
> www.bakepedia.com <http://www.bakepedia.com>
>
>
>
>
>
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-- 
Rich Roth
Hidden-Tech
webmaster/board member
http://www.hidden-tech.net
Sponsor: http://www.thrivesmedia.com

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