[Hidden-tech] 404 Error that "shouldn't be there"

[Dede]

OK here are the facts. See if you can see this site in Safari or otherwise, please.

http://www.damonanddede.com/home.html

I’ve had this domain for a while. It was built on a template/web builder from GoDaddy. Last week someone alerted me to the fact that the CONTACT form wasn’t working. This form had come with the template, unaltered by me.

Called GoDaddy. They confirmed it wasn’t working. Said something about changing up the email that the form was going to so I gave them an alternate addy. While on the phone with them, it was fixed. Then all of a sudden I couldn’t access the site. They said it shouldn’t have had anything to do with the email change (yet it happened at exact same time). They also said it was a Safari issue that would resolve on its own (this due to the fact that I could access site in Chrome but not Safari).

Now its 2 days later and it still has 404 error in Safari. Now their techs are saying the 404 message shouldn’t be there at all because it would never come up with a template/web builder situation. They had me run a trace route and the error that came up (command not found) they say shouldn’t have come up and doesn’t make sense. I know nothing about this, so didn’t know how to respond.

They are telling me its a local problem to me. HOWEVER it isn’t just me thats having this problem. Others have told me they can’t access the site either. They still say its local then say its my Verizon/broadband issue and to call them. I call them and they say, no, obviously it isn’t just my connection since others are having issues and I should call GoDaddy back and if GoDaddy wants I can call Verizon Tier 2 with them on the phone…GoDaddy again says this isn’t their issue since they can’t duplicate it and doesn’t want to call Verizon with me LOL.

So I’m stuck. What do I do now? Caches cleared, of course.

Any ideas?

Dede



Dédé Wilson
Founder | Bakepedia - The Baker's Resource ®
dede at bakepedia.com
www.bakepedia.com



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