[Hidden-tech] Verizon router settings

Jan Werner jwerner at jwdp.com
Fri Oct 31 22:47:44 EDT 2014


Verzion tech support is unreliable, if not completely worthless, and the 
Westell has minimal capabilities as a router.  You need to keep the 
Westell as a Verizon DSL gateway, but you can get a far better router 
for less than $30 these days.  You have to switch the Westell to bridge 
mode to use it with another router. The Verizon web site has reasonably 
clear instructions for how to do that:

https://www.verizon.com/support/residential/internet/highspeedinternet/networking/setup/versalink7500/123709.htm#

You might ask the folk at Pair what routers they know and can help you 
with before you go ahead and buy one.

Jan Werner
__________

Marcia Yudkin wrote:
>
>
>
>
>
> Is there anyone in Hidden Tech who uses Verizon DSL with a Westell 7500
> modem and has managed to change the router settings to allow SSL email
> to ports 465, 993 or 995 for a non-Verizon email server that is now
> requiring SSL connections?
>
> This is a nightmare - I have literally spent all day on this with
> Verizon and with Pair.com, who I get my email from on a Verizon
> network.  In a few days I will be able to retrieve my email only with
> SSL configurations.
>
> Pair says Verizon is blocking ports 465, 993 and 995.  When I go into
> the Verizon firewall settings, if I eliminate the firewall security or
> minimize it, I can get to those ports, but that is obviously not an
> acceptable solution.  I'm told there is something called "port
> forwarding" that can help, but Verizon says they can give me the port
> forwarding settings only if I sign up for their "premium support" at
> $14.99 for 10 months.  My husband says that if we sign up for the
> premium support, there's no guarantee they have the solution for us, and
> we would still be obligated to pay the $150.
>
> Our modem is kind of old (5-6 years) but they say we're not eligible for
> a new modem, and again that might not solve the problem.
>
> Any ideas?
>
> Thanks,
> Marcia Yudkin
>
>
>
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