[Hidden-tech] Online Crowdfunding Tech Crisis

[Ali Pinschmidt]

Hi Daniel, Thanks for responding! 

The campaign is http://www.indiegogo.com/projects/stop-shaken-baby-syndrome-by-training-community-educators.  Facebook posts are very inconsistent;  when i post to my own wall  it posts usually correctly, with the image of the woman holding the picture; when i post to facebook "home", the image appears when i'm writing the post (sometimes) and then disappears when i make it go live! And sometimes i paste in the link and nothing happens, no image at all.  Sometimes it says "invalid link", and has the Shaken baby logo, blurry on it.

When you share from the indiegogo site itself, it always uses the logo, which we don't want.  In fact i removed the logo completely from the indiegogo site, trying to force it away, but it's still access it.  I tried debugging it from facebook and it consistently tells me : Provided og:image is not big enough. Please use an image that's at least 200x200 px. Image 'https://images.indiegogo.com/projects/679377/pictures/primary/20140211181303-SSBS_Logo_for_all_printing.jpg?1392171188' will be used instead.

The og image IS large enough (the one with the woman and the picture) but it's still telling me this. 

How can i erase the imagehttps://images.indiegogo.com/projects/679377/pictures/primary/20140211181303-SSBS_Logo_for_all_printing.jpg?1392171188 ?

I tried adding the meta data in the html of the body of indiegogo (the only part i can see the html): <meta property="og:image" content="http://images.indiegogo.com/file_attachments/457222/files/20140324163256-SBSimage_600.jpg?1395703976">
but that didn't work either.

Thank you in advance for any assistance!
Ali

Also, we have a short link: www.bit.do/stopsbs  which doesn't seem to work at all on facebook, and also many people are just not able to access the indiegogo at all, I'm hearing... 

________________________________
 From: Daniel Nelson <daniel.nelson at gmail.com>
To: Ali Pinschmidt <alipinschmidt at yahoo.com> 
Cc: "Hidden-discuss at lists.hidden-tech.net" <Hidden-discuss at lists.hidden-tech.net> 
Sent: Monday, March 24, 2014 8:09 PM
Subject: Re: [Hidden-tech] Online Crowdfunding Tech Crisis
 


Could you share the indiegogo link?

-Daniel



On Mon, Mar 24, 2014 at 7:57 PM, Ali Pinschmidt <alipinschmidt at yahoo.com> wrote:

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>Hello all,
>I'm trying to launch a big crowdfunding campaign today, but Facebook is not reading Indiegogo's images correctly, and many people are not able to even access our links.  If there's anyone who could help me try to fix our meta data or do whatever else it takes to get this working, I would be infinitely grateful.  Spent hours researching it and nothing seems to work.  Debugged the page on Facebook and resized and changed and removed images, but there are still so many problems and inconsistencies.  
>
>
>Thank you!
>
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>Ali Pinschmidt
>617-875-6010
>alipinschmidt at yahoo.com
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>ps - this is my first time on hidden tech; please forgive the email if I am posting incorrectly.
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