On Thu, Jan 30, 2014 at 04:59:00PM -0500, Harry Flood wrote: > We are in the process of moving our office from Belchertown to Amherst. We > have had our Belchertown phone (323-xxxx) for a number of years through > Charter. We will have the new service with Comcast. > > Comcast is telling us they cannot retain our present phone number. Is this > true? They did say we could retain some level of service with Charter and > forward calls, which seems like a kluge-y option at best. I thought there > was easy portability of phone numbers. Could be a policy restriction (business class vs residential) and not a technical one. It may be worth querying Comcast about this. FWIW, I've dealt with Comcast over the years and have discovered that asking the same question of different representatives will frequently yield different answers. Over the past 13+ years, I've kept the same numbers and gone through 3 or 4 providers. Comcast was one of them and they ported my number from Verizon. -Gyepi