[Hidden-tech] faxes on Comcast phone lines

[Chris Hoogendyk]

FAX was specifically designed to work over analog phone lines.

I'm presuming you have converted your phone service at home and work to be Voice over IP with 
Comcast cable internet. So your phone connection is going out over the internet in packets and then 
getting reconstructed at the other end to a voice connection. It's just going to be really flaky 
trying to run FAX over that. If you really really need FAX, then see if you can set it up with an 
analog line. There may be some more expensive gateways that will facilitate running FAX on Voice 
over IP, but I would just be googling to answer that. Someone else might have actual experience and 
cost comparisons.

Alternatively, just scan to pdf and email that instead of using FAX. Of course, the other party has 
to go along with that solution, but that's basically where everything is going. I even submit 
receipts to my health care spending account that way.


On 6/18/13 9:45 AM, Tess Gadwa wrote:
> Has anybody else experienced issues with faxes not working through Comcast (cable) provided phone 
> lines? This is what we have at our office, and what I have at home as well.
>
> After repeated attempts and trying to fax to several different numbers, I still cannot get a fax 
> to send!
>
> Thanks,

-- 
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Chris Hoogendyk

-
    O__  ---- Systems Administrator
   c/ /'_ --- Biology & Geology Departments
  (*) \(*) -- 347 Morrill Science Center
~~~~~~~~~~ - University of Massachusetts, Amherst

<hoogendyk at bio.umass.edu>

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Erdös 4