[Hidden-tech] domain name acquisition

[Rich Roth]

Bruce,
You noted an interesting and important point that gets lost when not clarifying the line 
between a hosting company
and a registrar, it also comes into play with many web 'development' firms - who actually 
owns the domain.

I have seen all too many domains registered by the hosting company or web development 
company in their name,
and NOT the web site real owners name -- when this happens it almost always ends in a 
fight for the legitimate owner
to reclaim their rightful property.  A registrar can not do that - by legal contract with 
ICANN.

I do have a subtle objection to the use of the word 'domain' in this discussion because it 
blurs the line between domain
support (which is almost none, basically renewal every year) and web site support or email 
support, which can be pretty
constant, and usually includes both web site, dns and email services.

There is no need for 24/7 support on a domain, so long as you keep it renewed - there can 
be very much a need for it on a web site,
more so for 15/7 - which is basically day time hours including w/e's, 24/7 needed more for 
busier, non-industrial sites.

Rich

On 4/10/2013 11:17 PM, Bruce Hooke wrote:
>
>
> Thanks Rich,
> I agree with everything you said.
> In light of what you said I should clarify what I said.
> To most people the "effective" registrar is the company you go to in order to manage and 
> renew your domain and get support related to your domain so that is how I was using the 
> term "registrar" to keep things simple. Yes, in almost all cases that company is simply 
> a reseller, but they are who you end up dealing with for domain issues. Yes, if that 
> company runs into problems you can usually go "over their heads" to the real registrar. 
> I've done that. It does work but it can be a pain, and if for some reason the domain was 
> either registered in the name of the reseller or registered in the name of someone who 
> is no longer available or associated with your business it can get to be a real hassle, 
> or even a lost cause (if you can't demonstrate that you are the person/business listed 
> as the owner of the domain you can't get control of it). So to me, in the end, leaving 
> aside the technical details of how it all works, the company you go to in order to 
> register your domain is who you want to feel confident about working with for your 
> domain name registration.
> Thanks,
> Bruce
>
> ------------------------------------------------------------------------------------------
> *From:* hidden-discuss-bounces at lists.hidden-tech.net 
> [mailto:hidden-discuss-bounces at lists.hidden-tech.net] *On Behalf Of *Rich Roth
> *Sent:* Wednesday, April 10, 2013 6:42 PM
> *Cc:* hidden-discuss at lists.hidden-tech.net
> *Subject:* Re: [Hidden-tech] domain name acquisition
>
> I need to clarify something here:
> There appears to be a confusing in this discussion between a registrar and a hosting 
> company.
>
> There are NO small registrars - a registrar is certified by ICANN (the group that 'runs' 
> the internet structure)
> and you can't get certified without serious bucks and showing a major investment in 
> system infrastructure.
> Similarly there are no 1-location registrars,
> See http://www.icann.org/en/resources/registrars
>
> What you will find is many small hosting companies are resellers (RSP for many) of the 
> registrars.
> We an RSP of Opensrs.com (TNR Global has 2000 some domains we handle) - as is Hover.com
> The 'original registrar' is Network Solutions. (NetSol to many)
>
> The key item to understand is that gTLD domains (.com, .net, .org) shouldn't cost you 
> more then $15/yr
>
> As for support, that is a very different issue - many of the larger hosting companies 
> will provide a 'free domain'
> as part of a hosting package.  Or first they will tell you is that you MUST transfer 
> your domain to them
> if you already have one - this is patently not true.
> Smaller hosting companies resell names (just like we do, only we do volume accounts), 
> and a smaller one
> can be terrible or great -- talk to our own Matt Crocker (Crocker.com) for a great local 
> one.
>
> The other warnings are good about making sure you know how to mange your domain and to 
> make sure the renewal get
> handled - automatic is good for any active domain.  For a critical domain, renew for 5 
> or even 10 years.
>
> Make sure any corporate domain is registered with a role email address and company 
> information: domreg at YOURCOMPANY.com
> NOT sally_the_admins_home_email at gmail.com - although mycompany_domreg at gmail.com is not a 
> bad idea so it is detached from
> your domain email.
>
> BACK TO THE QUESTION - what Kris asked was: "best, most ethical site to obtain a domain 
> name?"
>
> I don't think anyone really answered that question -- I can second that Hover.com (for 
> retail domains, not large volumes),
> as a division opensrs which is a branch of the long lived tech company: TuCows.com that 
> dates from 1994 online,
> as far as ethical.  I vote against either GoDaddy or NetSol for that rating.
>>
>> ------------------------------------------------------------------------------------------

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Rich Roth
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