[Hidden-tech] Apple Ipad Glass breaking

Will Loving will at dedicationtechnologies.com
Fri Feb 3 16:32:59 EST 2012


At least with iPhones, Apple seems to have an unwritten policy that they
will do a one-time ³courtesy² exchange for a broken screen. We had this
happen this summer when a two-week old iPhone fell 3 feet to asphalt
pavement and shattered (though the phone itself still worked). I¹ve heard
this story from enough other people to think that it is pretty common. They
seem to offer it to you when you come in to ask about repair or replacement
cost (after checking to see if they¹ve already replaced it before I think).

Whether they will do the same for an iPad is uncertain, but it¹s certainly
worth a shot. Have your friend put on her best sad, puppy dog face and head
down to Holyoke with her busted screen to see what they¹ll do. And, do what
my wife did, which is to buy a very robust case such as those by Otterbox:

http://www.otterbox.com/ipad-2-cases/ipad-2-cases,default,sc.html

My wife¹s iPhone has easily survived other falls with the Otterbox iPhone
case.

Will

Will Loving, President
Dedication Technologies, Inc.


on 2/3/12 8:37 AM, john coster at john.medicineb at gmail.com wrote:

> A friend of mine has had a bizarre experience with two consecutive Ipads in
> the last few months. In both cases, she dropped them from a small height,
> about three feet, and the glass shattered. They were shut in their cases. She
> was really peeved when the second one broke, as you can imagine, and
> surprised.
> She's wondering if there is a manufacturing issue here. Have any folks on
> Hidden Tech had the same experience or heard about other people having this
> problem? Are the manufacturers (in China I believe) using an inappropriate
> kind of glass? I have to say, the one I saw was really a mess. It was hard to
> see how dropping it from so small a height could have done such damage. Two
> Ipads in a few months. Ouch! That's a lot of money down the drain. Is this a
> wide spread problem?
> 
> J. Coster
> 
> 
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-- 

William M. Loving
Dedication Technologies, Inc.
7 Coach Lane
Amherst, MA 01002-3304   USA
will at dedicationtechnologies.com
Tel: +1 413 253-7223   (GMT ­5)
Fax: +1 206 202-0476

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